Years of experience: 17
Sport Fan✔️ ITResearcherGraduate StudentUX/UI DesignerProduct Designer
Trust Score
Exceptionally trusted; proven professional excellence.
Kara's Career Path
Jan. 2024 -Present
State FarmSenior Product Designer
Remote
Jan. 2024 -Jun. 2024
State FarmSenior Product Designer (Conversation Design /Chat)
At State Farm, I collaborate with product, development, and content teams to design and implement conversational experiences, documenting strategy and architecture while using Voiceflow to create new conversational flows. I developed a Chat component library that leveraged the existing State Farm component Library. A significant achievement was spearheading AI strategy and vision initiatives,...
Jul. 2022 -Dec. 2023
Expedia GroupSenior Product Designer
At Expedia Group, I led pioneering efforts in integrating Generative AI to enhance traveler experiences through advanced chat capabilities. Spearheading the development of an AI-driven question/summary component, we optimized the Help Center to provide personalized travel insights and streamline post-booking support across platforms like Orbitz, CheapTickets, Hotels.com, and Travelocity. Sche...