Years of experience: 27

โœ”๏ธ ITSolution Integrator๐Ÿ‘ Sales & BizDev๐Ÿง‘โ€๐Ÿ”ฌ Engineer๐Ÿงจ ConsultingSystem Architect

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Michael's Career Path
Sr. AI Strategic SalesJan. 2024 -
Present
TalkdeskSr. AI Strategic Sales
Pennsylvania, United StatesCustomer facing lead delivering business value analysis and technological architectures, fully developed use cases, and purpose-built AI solutions to unlock operational expense savings and revenue growth across call centers in the cloud. Strong Generative AI, Analytics, and Conversational AI Focus, including CCaaS automation, containment, agent empowerment and CX discovery
AI Value Consultant, Value Consulting OfficeAug. 2023 -
Jan. 2024
TalkdeskAI Value Consultant, Value Consulting Office
PA, USACustomer facing lead delivering business value analysis and technological architectures, fully developed use cases, and purpose-built AI solutions to unlock operational expense savings and revenue growth across call centers in the cloud
AI Strategic Sales SpecialistJan. 2022 -
Aug. 2023
TalkdeskAI Strategic Sales Specialist

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