I have had the pleasure of Reubens expertise when enquiring for one of my clients about their superannuation and it's possible uses regarding their on going dental issues. Reuben was helpful and knowl...
Trust Score
Exceptionally trusted; proven professional excellence.
Melbourne, Victoria, AustraliaOutbound calls to Members and Employers responding to
Emails and requested call backs from administration Assigning follow-up administration tasks to the
appropriate team to action. Dealing with complex account enquires and resourcing
the appropriate responses when required. Emailing written correspondence when required.
Providing Training to new staff on processes.
Assisting work peers with ...
• Handling enquiries from members and employers regarding superannuation and insurance
• Member retention & consolidation
• Maintained and exceeded all KPI’s for over 3 years - consistent performer.
• Daily internal reporting of teams results • Coaching and mentoring of new staff members
• Contribution to continuous improvement strategies within the call centre • Knowledge Champions Member – ...