Hines, Illinois, United States, RemoteMaintains operational and security capabilities of the VA’s network gateways
Supports the VA NOC by providing Tier II network engineering support
Respond to Help Desk escalations via phone call, email, or the VA’s ticketing system.
Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command.
Maintain evolving corporate knowledge including informati...
Batavia, Illinois, United Statesmaintain, upgrade and manage software, hardware, and networks. Set up devices for new users (laptops / mobile phones), create their identity in our systems, and deploy the system access or applications. Tackle Help Desk requests through the TrackIt system to ensure that user issues such as new access requests or device problems are addressed in a timely manner. Systems Administration
Support ...
Chicago, Illinois, United StatesCurrently moving and rebuilding USDA-Data Center infrastructure from St. Louis to Chicago QTS Data Centers co-location. Core business- provide IaaS services to b2b clients. Disassemble/reassemble, rack-and-stack, cable installation, device installation storage, servers, NTP, firewalls, switches, routers, etc. Created diagrams for infrastructure topology, developed inventory spreadsheet, coord...