Dedicated and driven IT professional with comprehensive and expansive expertise in managed IT services, software application implementation, multiple operating systems support, training and troubleshooting of multiple software applications and hardware/equipment platforms.
Core Strengths and Skills:
Microsoft Certified
Proven record of success in IT Management and Managed IT Services Provision
Proficient in multiple computer applications and operating systems including: Windows XP, Vista, 7, 8, 10, Server, Active Directory, Office, Acrobat, Creative Cloud, Office 365 & Office 365 Administration.
Proficient in remote desktop support via VM, VPN, Client Access, and NOC, remote services.
Vast experience in customer service, public relations, supervision, and management Knowledge and skills in development and implementation of IT Process Improvement, and Quality Assurance
Increased Return On Investment (ROI) and client cost/overhead reduction
Excellent oral and written communication skills
Proficient in creative problem solving, conflict resolution, and managing priorities
Highly motivated IT professional with over 30 years proven experienceMore...
Lawrence Patterson
Network/Systems Engineer@GovCIO
Verified
Lawrence Patterson is a seasoned Network/Systems Engineer at GovCIO, where he leverages over a decade of experience in designing and optimizing secure, high-performance IT infrastructures for government clients. Renowned for his innovative approach to problem-solving, Lawrence has successfully led multiple projects that enhanced network efficiency and cybersecurity resilience. His cloud integration and system automation expertise has been pivotal in driving GovCIO's digital transformation initiatives. Outside of work, Lawrence is an avid tech enthusiast who enjoys mentoring aspiring engineers and contributing to open-source projects.More...