Years of experience: 32

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Trusted by top professionals

  • Cristiane Dart
    Senior Marketing Manager, Americas @SITA
    Verified
    Cristina was my manager at SITA when I joined the company, and I truly feel fortunate to have had her guidance. She was not only one of the best managers I’ve ever worked with, but also a genuine ment...

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Cristina's Career Path
Global Marketing Strategy & Digital EngagementJul. 2018 -
Present
DellGlobal Marketing Strategy & Digital Engagement
Home Office - Rio de Janeiro, Brazil
Global Go-to-Market Channel StrategyFeb. 2017 -
Jul. 2018
DellGlobal Go-to-Market Channel Strategy
Home Office - Rio de Janeiro, Brazil
LATAM Services Delivery & Strategy Aug. 2014 -
Jan. 2017
DellLATAM Services Delivery & Strategy
Home Office - Rio de Janeiro, Brazil

Cristina's Posts

  • How I can help you

    I expertly manage customer inquiries, issue resolution, and order processing. My skills include effective account management with great communication, empathy and sense of urgency while complying with policies, leveraging upselling opportunities and onboarding new accounts.

  • People I am looking for

    I seek collaboration with diverse businesses, from airlines to corporate enterprises. My past experience spans various sectors, ensuring versatile support. Interested in engaging with companies that value customer experience and operational excellence.

  • Experience & Cases

    - Led support for 2,000+ customers in the Americas and EMEA - Provided critical support for airlines, ensuring SLA compliance - Promoted company apps, enhancing customer service - Led onboarding and contract management with new accounts - Achieved CSat goals at 120% and NPS >90

  • How to contact

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