Greg Ortiz - Help Desk Analyst, Self-employed

Years of experience: 16

Tech Support✔️ IT

Trusted by top professionals

Cami Guba
business analyst @Land O'Frost
Verified
Greg is very knowledgeable, attentive to details and doesnt give up until the job is completed.
R G
Analyst @LandOFrost
Verified
Working with Greg was a great experience because he has a vast range of knowledge and expertise in this field.

Trust Score

Exceptionally trusted; proven professional excellence.

90%

Greg's Career Path

Nov. 2018 -
Present

Land O'FrostHelp Desk Analyst

Lansing, IllinoisSupport, install, configure, test and troubleshoot end user workstations, servers, networks, printers and applications. This includes Honeywell/Intermec devices used for shop floor data collection in the plant. Evaluate, prioritize and respond to service requests with a resolution. Perform analysis and diagnosis of routine PC problems for end users, and recommend and implement solutions. Perf...

Nov. 2018 -
Present

Land O'FrostHelp Desk Analyst

Illinois, Lansing

Apr. 2014 -
Jun. 2018

LeVine, Ehrman & Horberg, Ltd. Technical Support Analyst

Tinley Park IllinoisResponsible for all IT related tasks onsite, including support of desktops, laptops, and smart phones Responsible for installation, configuration, and troubleshooting of both commercial and proprietary software including Microsoft Office 2010 – Office 365, Server 2012, and Windows 7 and 10 Installed and troubleshot all back end hardware including Cisco Routers, HP Switches, and ISP connection...