Exceptionally trusted; proven professional excellence.
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Mitch's Career Path
Jun. 2022 - May. 2024
Indeed.comUX Manager / Product Manager, Design System
Led product design and management for the Experience Hub and Email Design System teams.
• Transformed the design system documentation website into a company-wide platform with everything product teams needed to design and ship consistent experiences.
• Integrated documentation CMS with Indeed’s internal AI platform.
• Improved the discoverability of design system documentation resources by 30...
Round Rock, TexasDirected a global team of 12 product and service designers, 3 content designers, and one researcher for the Dell Online Support team, creating best-in-class customer support experiences.
• Implemented an iterative design sprint process involving design, product, engineering, and business stakeholders. Adopted by other teams and UX groups.
• Developed the Design Sprint Playbook for product tea...
Austin, Texas AreaCreative leadership for the largest agency accounts, including UPS, JPMorgan Chase, Home Depot, Ingram Micro, and Marriott across the Atlanta, Austin, Los Angeles, and New York offices.
• Presented case studies to over 200 local designers at Adobe Xd’s Creative Jam, Austin, showcasing the benefits of implementing design systems
• Streamlined UPS shipping user flow, resulting in a $157 million...