Years of experience: 19
Executive Coach🗿 HR🧨 Consulting🧮 EducationLecturerTraining&Development Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Paul's Career Path
Oct. 2017 -Present
CitiVice President. Operations Support Senior Manager
Warsaw, PolandActing as a Business Office Head for the Securities Services Operations (SSO), a global unit within Citi Service Centre Poland, responsible for all securities and fund accounting services and organized around three global product lines: “Prime Finance”, “Futures, Clearing & Collateral” and “Global Fund Services”. Key Responsibilities:
- Learning and Development;
- People Strategy;
- Internal ...
Oct. 2011 -Oct. 2017
SitelLearning & Development Manager. Business Continuity Officer
Warsaw, PolandParticipating in the decision making process on a site level to support the overall business strategy of the company;
Developing and guiding the implementation of effective learning programs and policies;
Acting as a business partner for the Sitel Global Learning Team, supporting the development, implementation and delivery of global learning solutions;
Responsible for the Global Operating St...
Aug. 2008 -Sep. 2011
SitelOperations Manager. Business Continuity Officer
Warsaw, Masovian District, PolandManaging over the span of over 3 years four multi-lingual accounts for global clients like HP, Haier & Johnson Controls. Purpose of this role: manage a team of <100 management & staff; meet and exceed business objectives ensuring the consistent achievement of all financial and operational SLAs and KPIs for the account. Main escalation point and SPoC for the clients.
Actively involved in proje...