Years of experience: 6
💸 Marketing✔️ ITChanel Manager👍 Sales & BizDev🐦 DesignCommunication Designer
Trust Score
Highly reliable; strong professional involvement.
Cecilia's Career Path
Sep. 2024 -Present
CookUnityCustomer Experience Specialist
Argentina
Feb. 2021 -Aug. 2024
eTeacher GroupChat Representative
-Provided digital support for leads and returning customers, to qualify them and help them choose a course.
-Managed chat queues effectively to minimize wait times for customers seeking assistance or information.
-Tracked customer interactions using CRM software to ensure efficient follow-up and issue resolution.
-Presented and implemented different projects to improve the snippets, the inter...
Sep. 2020 -Nov. 2020
VerticalCommunications Executive
Remote from Argentina · Remote-Managed all the internal and external communication channels and protocols for two companies of this agency: T-CARGO and Grupo Altasur. Designed their communication plan and developed communication strategies to increase brand awareness and engagement.
-Created compelling content for marketing collateral, such as brochures, newsletters, and press releases.
-Coordinated social media communica...