Katie Cochrane is a highly experienced Fractional COO and Strategic Advisor at her own company, KT+CO Consulting. She specializes in guiding businesses through strategic growth and operational efficiency. With her deep understanding of business operations, she effectively identifies opportunities for improvement and implements strategic solutions. Katie's expertise lies in areas such as change management, business strategy, and leadership development. Leveraging her skills, she helps businesses optimize their operations, improve performance, and achieve their strategic objectives.More...
Cecilia Gabet
Customer Service Representative@eTeacher Group
Verified
I am a constant and resilient person, with very varied interests due to my love for knowledge. I am passionate about the design of customer service channels or Conversational Design and the analysis of customer experience (CX).
From my beginnings as a private teacher and barista at Starbucks, I understood the importance of external and internal communication to provide a better experience to customers and collaborators. That is why I embarked on the study of communication, with a great focus on the digital field and marketing.
Along this path, I also experienced working with Kanban and became passionate about project management methods. This is how I found my compatibility with the values and pillars of Scrum, representing the transparency and adaptation I always sought in my communications.
In the last years of this path full of personal inspection and growth, I found that all this could be combined in the areas of Customer Experience and conversation design, which is why I began this job search, full of desire to learn more and offer better service to customers from different parts of the world.
If your company is customer-focused and you think my profile may fit one of your vacancies, don't hesitate to send me a message.I am a constant and resilient person, with very varied interests due to my love for knowledge. I am passionate about the design of customer service channels or Conversational Design and the analysis of customer experience (CX). From my beginnings as a private teacher and barista at Starbucks, I understood the importance of external and internal communication to provide a better experience to customers and collaborators. That is why I embarked on the study of communication, with a great focus on the digital field and marketing. Along this path, I also experienced working with Kanban and became passionate about project management methods. This is how I found my compatibility with the values and pillars of Scrum, representing the transparency and adaptation I always sought in my communicatMore...