Years of experience: 15

MarketingHRAssistantData EntryCustomer ServiceTranslator

Trust Score

Highly reliable; strong professional involvement.

70%
Adriana's Career Path
Product Support SpecialistJun. 2022 -
Sep. 2023
CalendlyProduct Support Specialist
Atlanta, Georgia, United States · Remote• I was the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience • Helpedcustomers schedule more meetings • Took a consultative approach to problem-solving • Maintained fantastic written communication skills • sought to be a Calendly product, use-case, and scheduling industry expert • Patiently e...
Patient & Clinic Support SpecialistJun. 2021 -
May. 2022
Navigating CancerPatient & Clinic Support Specialist
RemoteFollow up with customers multiple times throughout Salesforce case management to make sure that their inquiries and or requests are being responded to in a timely manner. Maintain track of cases and meeting expectations of response times and completion of cases within a 24hr time frame. Offered specific training programs to help workers maintain or improve job skills. Assisted in the creation...
Social Media ManagerApr. 2020 -
Present
Wanderlust Nomad VA, LLC.Social Media Manager
United States👩🏻‍💻Seeking to aid entrepreneurs thrive by providing services to scale, organize and evolve their businesses to the next level. 📱Social Media Management and Digital Marketing 📋Admin & Operational Business Managment 🌀Graphic Design