Years of experience: 19

TechnologyMedia & TelecommunicationsCustomer Care SpecialistClient Relations SpecialistChief Customer Officer (CCO)Customer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ivan's Career Path
Country Manager and Regional Commercial DirectorMay. 2021 -
Present
FHTEK ColombiaCountry Manager and Regional Commercial Director
Bogota,D.C., Capital District, Colombia▪ Handle all Colombia Branch Office Admin Operations (Legal / Financial / Accounting / HR). ▪ Regional Commercial Account Management and Relationship Development with customers in Colombia, Perú, Chile & Panamá. ▪ Sales strategies development for several product lines: - ODN passive elements for E2E FTTH implementations like Core Fibers, Fiber Drop cables, Fast-connectors, splitters, MUX/DEMU...
FTTH Project ManagerMar. 2021 -
May. 2021
UFINETFTTH Project Manager
Bogota,D.C., Capital District, Colombia
Account ManagerMar. 2019 -
Jul. 2020
HuaweiAccount Manager
Bogota,D.C., Capital District, Colombia▪ Account Responsibilities for Colombia Integrated Accounts Department. (5 Accounts) ▪ Develop & Sustain Commercial Relations, Define new Sales strategies aligned with customer business needs. ▪ Focus on Colombia’s market space analysis to create both Mobile and Fixed growth opportunities. ▪ KPI responsibilities: Sales Order, Revenue Recognition, Gross Profit Margin, and Payment Collection.

Ivan's Posts

  • How I can help you

    I excel in account management by fulfilling KPIs in sales and customer care. I identify decision-makers, plan technical solutions, and foster trust through strategic interactions, ensuring integration into clients’ purchase processes.

  • People I am looking for

    Target Clients: Businesses that need strategic customer engagement and strong relationship building. Business CXOs needing to improve their commercial and account management process. Decision makers that require strong C-Level communications with high Technical background.

  • Experience & Cases

    Key Achievements: - Sales Growth and KPI improvement - Developed Long Lasting relationships with C-Level and Directors - Mobile & Fixed newtork expansions and transitions. - Enhanced ODN implementations - Strong Technical Consulting - Problem solving and CRM improvement.

  • How to contact

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