Years of experience: 7

Sales ManagerBusiness Development ManagerPartnerships ManagerUndergraduate Student🎓 Student👍 Sales & BizDev

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Valeria's Career Path
Client Success ManagerJan. 2023 -
Present
EverBridalClient Success Manager
RemoteAs a Client Success Manager, I ensure customer satisfaction and retention by guiding clients through onboarding, providing ongoing support and training, and addressing their needs in real-time. I act as their primary point of contact, conducting regular check-ins to identify opportunities for upselling and renewals. Additionally, I leverage customer feedback collected through various channels...
Inside Sales ManagerJan. 2022 -
Jan. 2023
EverBridalInside Sales Manager
Remote• Developing long-term relationships with our digital marketing client base. • Providing ongoing service and support to clients. • Develop and manage client portfolios. • Evaluate and Analyzes Customer Needs. • Sustain business growth and profitability by maximizing value. • Analyze customer data to improve customer experience. • Hold product demonstrations for customers. • Improve onboarding...
Operations ManagerSep. 2020 -
Dec. 2021
Accedo TechnologiesOperations Manager
Pereira, Risaralda, Colombia• Oversaw visual display plans and managed teams creating those plans. • Created detailed plans and frequently monitored progress to assure project goals were met. • Created analysis and performance reports for management teams to review. • Helped to build and lead teams of problem-solvers and managers. • Collaborated with cross-functional teams to achieve project goals in a timely and effect...

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