With over 9 years of experience in the BPO industry, I excel as a Client Success Manager by driving profitable growth through strategic client management and data-driven initiatives. I specialize in lead qualification, sales presentations, closing deals, and comprehensive project management. My expertise includes guiding clients through onboarding, providing ongoing support, and ensuring satisfaction and retention. I am adept at training sales teams, collaborating with cross-functional teams, and utilizing tools like ClickUp and Monday.com to enhance client experiences and drive business success.More...
Sebastian Beltran
Inside Sales Rep@EverBridal
Verified
Sebastian Beltran is a dedicated Inside Sales Representative at EverBridal, a leading company in the bridal industry. With his strong commitment to customer satisfaction and keen eye for detail, he plays a critical role in enhancing the company's sales and market presence. Sebastian has a proven track record in building and maintaining strong relationships with clients, providing valuable insights, and offering top-notch services. His excellent communication and negotiation skills have earned him recognition in the competitive bridal industry. Sebastian is known for his dynamic approach to sales, always staying informed about the latest trends in the wedding industry to better serve his clients.More...
Maria Daniela Escobar
COO@EverBridal
Verified
I am proud to serve as the Chief Operating Officer at EverBridal.com, where I bring 10 years of experience in operations management within the Digital Marketing and Operations industry. Throughout my career, I have demonstrated a passion for operational excellence and driving sustainable growth.
My journey in the Digital Marketing and Operations industry began with roles in project management and process optimization, where I developed a deep understanding of the operational intricacies that underpin successful digital marketing campaigns and operations workflows. Over the years, I have consistently strived to streamline processes, optimize resources, and foster a culture of innovation within the organization.
Some of my notable achievements include leading a cross-functional team to implement a digital marketing automation platform, resulting in a 40% increase in lead generation efficiency and a significant improvement in campaign ROI. Additionally, I spearheaded the development and implementation of a streamlined content production process, which led to a 25% reduction in turnaround times while maintaining quality standards.
Whether it's spearheading strategic initiatives, enhancing cross-functional collaboration, or leveraging technology to improve efficiency, I am committed to delivering results that exceed expectations.
As the COO of EverBridal.com, I am dedicated to leading our team towards continued success, ensuring that we remain at the forefront of the industry while exceeding the expectations of our valued customers.More...