Years of experience: 5

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Dion's Career Path
Support AnalystNov. 2024 -
Present
BottomlineSupport Analyst
Pristina, District of Pristina, Kosovo
Assistant IT SpecialistFeb. 2024 -
Nov. 2024
BKT KosovaAssistant IT Specialist
Pristina, District of Pristina, KosovoAssistant IT Specialist Responsibilities: ā€¢ Provided comprehensive technical support for computer systems, hardware, and software. ā€¢ Diagnosed and resolved issues for desktops, laptops, and peripheral devices. ā€¢ Installed, configured, and maintained operating systems, applications, and utilities. ā€¢ Conducted hardware upgrades, replacements, and network equipment installations. ā€¢ Managed cable...
IT ManagerFeb. 2023 -
Feb. 2024
Kipper MarketIT Manager
Lipjan, District of Pristina, KosovoIT Manager - Responsibilities: ā€¢ Led remote support efforts, ensuring timely resolution of technical issues for end-users. ā€¢ Managed the maintenance of computers, printers, fiscal printers, and scales to guarantee optimal functionality. ā€¢ Formatted computers and implemented backup strategies, minimizing data loss risks. ā€¢ Provided technical support to resolve hardware and software issues prom...

Dion's Posts

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    How I can help you

    ā€¢ Implement robust IT infrastructure and offer tech support. ā€¢ Expert in complete IT setups and internal systems. ā€¢ Quick issue resolution to minimize downtime. ā€¢ Skilled in secure environments like SWIFT. ā€¢ Clear communication for effective support.

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    People I am looking for

    ā€¢ Open to collaborating with diverse clients. ā€¢ Adaptable to various industries and needs.

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    Experience & Cases

    ā€¢ Built a complete IT infrastructure from scratch. ā€¢ Deployed a custom internal ticketing system. ā€¢ Supported SWIFT systems in secure environments. ā€¢ Looking forward to first client collaborations.

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    How to contact

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