Computer Science graduate with 2+ years of experience as a Technical Support Analyst at Bottomline, where I work closely with SQL/PostgreSQL databases, Salesforce, and Jira to solve complex technical issues and support enterprise-level systems.
My background is not limited to tech. I’m also a certified basketball coach and an experienced project manager, having led and coordinated multiple high-profile 3x3 basketball events in Lebanon, including the FIBA 3x3 tournament that was held in Faqra. These experiences strengthened my leadership, communication, and decision-making skills under pressure.
With hands-on internships in cybersecurity and a strong analytical mindset, I thrive at the intersection of technology, problem-solving, and teamwork. I’m driven by continuous learning, hungry for new challenges, and always looking for opportunities where I can grow, contribute, and make a real impact.More...
Dion Sopjani
Technical Analyst@Bottomline Technologies
Verified
I'm an experienced IT support professional with a solid background in troubleshooting, network setup, and system maintenance. I've built full IT infrastructures, implemented internal ticketing systems, and supported various custom services including web hosting and internal communications tools. My role in support analysis has given me strong skills in diagnosing issues, guiding users, and ensuring minimal downtime across systems. I also have experience with financial messaging platforms like SWIFT, supporting secure and efficient operations. Currently, I'm preparing for the Microsoft AZ-104 certification to deepen my expertise in cloud technologies and bring even more value to support and IT teamsMore...