Years of experience: 7
Actor🧨 ConsultingScreenwriter🎥 EntertainmentCopywriterBusiness Analyst
Trust Score
Highly reliable; strong professional involvement.
Ben's Career Path
Jul. 2024 -May. 2025
Samsung Electronics AmericaBusiness Intelligence Analyst & Process Specialist
Plano, Texas, United States- Designed, streamlined, and maintained Alteryx workflows and Tableau dashboards to deliver actionable insights on nationwide retail installations and new product launches—saving project managers 120+ hours weekly through automation.
- Ensured accurate, real-time reporting by troubleshooting and refining Tableau visualizations to reflect current operational statuses.
- Created tailored dashbo...
Jul. 2024 -May. 2025
Samsung Electronics AmericaBusiness Process Specialist
Plano, Texas, United States• Designed and optimized Alteryx workflows and Tableau dashboards, enhancing reporting efficiency for nationwide retail installations. • Automated processes that saved project managers over 120 hours weekly, significantly improving operational productivity. • Collaborated with various departments to create tailored dashboards, translating complex data into actionable insights.
Jul. 2023 -Feb. 2024
BuxtonCustomer Success Specialist
Ft worth, TXI analyzed and addressed client inquiries with technical proficiency and empathy, using video calls for prompt issue resolution and query clarification across various Buxton platforms. I conducted engaging initial training and onboarding sessions for new clients to ensure effective use of Buxton's analytical tools. I facilitated communication between analysis, quality assurance teams, and cli...