Years of experience: 6+

Partnerships Manager💼 C-level Executive👍 Sales & BizDev🧨 ConsultingCustomer Success ManagerAdvisor

Trust Score

Highly reliable; strong professional involvement.

70%
Ana's Career Path
Customer Success LeadJul. 2023 -
May. 2024
Webdox CLMCustomer Success Lead
Regió Metropolitana de Santiago, Chile
Consultant - Customer SuccessFeb. 2023 -
Jun. 2023
VerblioConsultant - Customer Success
Estados Unidos
Head de Customer SuccessJan. 2020 -
Feb. 2023
RetailCompassHead de Customer Success
Región Metropolitana de Santiago, Chile• Successful implementation of automatic onboarding and ongoing processes • Increase the retention rate by 10% vs. previous periods. • Increase customer satisfaction by 20 points on average. • Customer Success team management and account supervision • Implementation of tools for the development and scalability of internal processes. • Implementation of satisfaction monitoring systems and inte...

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