São Paulo, BrasilLeading the Marketing and Customer Experience (CX) departments, air conditioning line. Reporting directly to General Manager in Brazil and CMO in Singapore, acting and participating in national and international board meetings.
• Managed 12 direct people and third parties, including advertising agencies, research institutes, and IT, directly interacting with peers and marketing teams from cou...
São Paulo, BrasilIn charge of management, engagement, retention, and success of a group of global clients/accounts in the NA, EMEA, and LATAM regions, fostering value and trust through understanding clients’ needs and transforming them into opportunities and growth for Marvel and customers.
• Led customer relations, being the focal point of communications between groups, negotiations, risks, conflict resoluti...