Senior executive with over 33 years of experience in small-, medium-, and large-sized companies, including 23 years in the marketing and customer experience for IT, telecom, industry, and retail segments in B2B and B2C markets.
• Solid experience in marketing, highlighting strategic planning, online and offline communication, digital, brand, martech, lead generation, artifitial intelligende and marketing automation, marketing content, inbound marketing, product development, business and market intelligence, and customer journey focused on customer experience and success (CX & CS).
• Direct leadership of teams with up to 20 people and over 30 indirectly.
• Broad international exposure, with experience in England, remote work in the United States, training in China and Europe, and constant contacts and reporting with headquarters and suppliers outside Brazil.
• Fluent in English and advanced Spanish and Portuguese native. MBA in Marketing and bachelor’s degree in Economics and currently studying an MBA in Artificial Intelligence applied to business.More...