Years of experience: 5
Brazil🔥 Startup Founder💸 Marketing✔️ ITCRM manager👍 Sales & BizDev
Trust Score
Highly reliable; strong professional involvement.
Lucas's Career Path
Dec. 2023 -Present
InfoPriceCustomer Success Manager
São Paulo, Brasil
Jun. 2023 -Jun. 2024
DrivvoRevOps Consultant
São Paulo, São Paulo, BrasilResponsible for aligning processes, responsibilities and activities of operation that supports sales, marketing and customer success departments. - RevOps Strategy Definition and Monitoring
- Alignment of Goals and Objectives
- Data Analysis and Insights
- Process Development and Standardization
- Technology and Tools Evaluation
- Definition of KPIs and Success Metrics
- Conducting a pricing ...
Aug. 2022 -Apr. 2023
AppmaxCustomer Success Manager
São Paulo, São Paulo, BrazilPortfolio management with national and international clients in the payment methods and e-commerce segments, I was responsible for the MDR (revenue) growth by 152% in the last quarter of 2022.
I was responsible for projects to automate contact records in CRM Hubspot, relationship rule and portfolio management improvement and active participant in projects to improve KPI's in the CS area.