Years of experience: 6+

OperationsHR consultantTalent AcquistionCoachingDiversity, Equity and InclusionStrategic management

Trust Score

Highly reliable; strong professional involvement.

70%
Minoo's Career Path
Learning and Development ConsultantJun. 2023 -
Present
University of San DiegoLearning and Development Consultant
San Diego, California, United States · Remote
Sr. Director Learning and ContentJan. 2017 -
Nov. 2022
CitrixSr. Director Learning and Content
Santa Clara, CA · HybridStrategy and direction for technical learning, cross-skilling, up-skilling and new hire induction training programs for all Citrix engineering teams, improving Cloud transformation knowledge and employee engagement. Built multiyear vision and plan for organizational learning and skill development; Hired and led the team of Instructional designers on execution and iteration of delivery, with c...
Senior Director of Engineering and Customer ExperienceNov. 2015 -
Jan. 2017
CitrixSenior Director of Engineering and Customer Experience
Santa Clara, CA · HybridAdvanced and led multiple global teams to drive customer user experience, UI/UX, and technical content for all networking products, reducing support overhead and increasing efficacy of customer deployments 10%+, as measured by net promoter score (NPS) and CSAT, for Delivery Network Business Unit.