Years of experience: 6+

Media AnalysisCommunications PlanningData AnalysisUser ExperienceBrand ManagementMedia & Telecommunications

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Ashley's Career Path
Global Growth & Lifecycle Insights Lead (CX)Jan. 2023 -
Mar. 2024
AmazonGlobal Growth & Lifecycle Insights Lead (CX)
Los Angeles, California, United States► Quantified and contextualized how the global Prime Video customer engaged holistically across all of Prime Video's offerings through qualitative and quantitative studies for portfolio strategy, personalization, product, marketing, and programming ► Developed the first and only always-on tracking mechanism dedicated to understanding the “why” behind 1st party customer signals on Prime Video ...
Audience Insights Lead, Sci-fi/Fantasy/SuperheroAug. 2021 -
Feb. 2023
AmazonAudience Insights Lead, Sci-fi/Fantasy/Superhero
Los Angeles Metropolitan Area► Surfaced tangible, inspiring, and nuanced insights that guided the creation of audience-first marketing strategies for Amazon's sci-fi/fantasy titles ► Accelerated the innovation and experimentation pace of the Marketing Audience Insights team, optimizing post-trailer analysis, campaign tracking, and creative effectiveness evaluation ► Worked cross-functionally with brand, media, and social...
Associate Director, Strategy & CommunicationsAug. 2019 -
Aug. 2021
EssenceAssociate Director, Strategy & Communications
Accounts: E! Entertainment, USA Network, SYFY Network ► Key contributor in understanding and developing innovative, creative, and effective client communications strategies and go-to-market ideas for 10+ titles a year ► Optimized audience and media efforts for the 2nd annual E! People’s Choice Awards to trend-defying results: +45% in total linear viewership. #1 social telecast of the night. 3...

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