Waltham, Massachusetts- Created product training plans and needs analyses for software launch at a Fortune 100
- Produced software training eLearnings with Articulate Storyline, Rise, Xyleme, and Camtasia
- Wrote reference guides, job aids, assessments and facilitator guides
- Performed varying roles in data integrity, QA testing, and cognitive walkthroughs
- Designed iterative and Agile collaboration, project man...
Springfield, Massachusetts Area- Provided onsite, multi-day software instruction and onsite customer support to financial firms across the US
- Created over 120 Storyline-based training courses, including scripts, animation, design assets, and voiceovers
- Designed and created user guides, Help Site documents, graphic assets, templates, and printed matter for use in onsite trainings and e-learning
- As a team, analyzed and...