Khorafi Business MachinesClient Manager
Sep. 2004 - Apr. 2013KuwaitResponsible for account planning, identifying and qualifying opportunities, and marketing IBM solutions to customers in the Government sector. Negotiating contracts, working on Tenders, working on Proposals, coordinating projects, implemented quality assurance and ensured high customer satisfaction. Over achieving sales target of US$ 7 million – December 2005 Certified by IBM as an On Demand Business Solution Advisor - December 2005. Attended Professional Selling Skills Training - May 2005. Attended Winning the Customer Training - May 2005. Certified by IBM as DB2 Information Management Solution Sales Professional – December 2005. Assigned, since 2006, to win back customers and regenerate sales from dormant accounts in the Government sector. Have won six accounts. Awarded GBM’s One Hundred Percent Club in recognition of sales achievement during 2007– January 2008. ITIL V3 Foundation certified. August 2009. Signed a contract as a win back customer “Ministry of Electricity and Water. October 2009. Products xSeries Blades, DS8000, Tape Library, Tivoli Storage Manager, Websphere Broker and IBM training. The purpose of this project was to build the Infrastructure. Real Estate Application Migration project for the Ministry of Justice. June 2010. Service Oriented Architecture (SOA) workshop for the Public Institute for Social Security (PIFSS). December 2010. Ministry of Electricity and Water WebSphere Portal project, 2010. Selling the first IBM v7000 storage in the region for PIFSS. June. 2011. IBM software Development Life Cycle for Public Institute for Social Security (PIFSS) EGL. 2012. PIFSS Disaster Recovery Implementation v7000 and DS8000 Series. March 2012 PIFSS Win Back against Blue Zone and Host front. Selling one thousand users of Rational Host on Demand. March 2012 Disaster Recovery and AS/400 upgrade project for the Ministry of Justice. November 2012.