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Network Power<100 people
Roles
🔥66%
Startup Founder
66%
Business Owner
🧑‍💼66%
C-level Executive
Geos
🇲🇽33%
Mexico
🇸🇦33%
Saudi Arabia
Work Background
Senior Strategic Advisor
BorderlessCX™Senior Strategic Advisor
Aug. 2024At Borderless CX, I leverage my extensive experience in managing complex, cross-functional teams to advise on transformative solutions that enhance customer loyalty and drive sustainable growth. With deep expertise in B2B and B2C dynamics, I specialize in navigating digital transformation and integrating AI-driven technologies to elevate customer experiences across global markets. Passionate about helping businesses unlock their full potential, I focus on implementing customer-centric strategies and leveraging cutting-edge technology to maintain a competitive edge in today's rapidly evolving landscape
Head of Global Operations
Lead Capital GroupHead of Global Operations
Aug. 2023 - Aug. 2024I am entrusted with overseeing the daily sales and operations of our global B2C sales and marketing activities, leading a dynamic team of 250 professionals worldwide. My role involves spearheading our expansion into LATAM, securing a leading payment solution for Africa, and driving growth initiatives that enhance our market presence and operational efficiency on a global scale.
Chief Operation Officer (COO)
SQreamChief Operation Officer (COO)
Apr. 2022 - Apr. 2023As a leader of global teams in product development, R&D, QA, customer success, delivery, and customer service, I drive the innovation and success of our Big Data and AI platform. Among my key achievements are stabilizing the platform to ensure smooth remote pilots and Proof of Concept processes for enterprise-level companies, significantly increasing satisfaction among our multimillion-dollar customer base, and opening the door to new sales opportunities.
CEO & C00
YNV GroupCEO & C00
Jan. 2010 - Mar. 2022During my leadership at YNV Group, I was entrusted with establishing new sustainable operations worldwide, developing a rich portfolio worth over $300M USD ARR across the USA, LATAM, Africa, Europe, and the East. Key achievements include: • Tek Experts; Global BPO and B2B Customer Support Operation: Led from inception to 10 global sites with 5000 employees, securing anchor customers such as Microsoft and HPE with over a decade of loyalty, and achieving revenue growth of 70-100% year over year while maintaining high profitability. Traced and coached local leaders across Colorado, Costa Rica, Morocco, Vietnam, Nigeria, Rwanda, Bulgaria, Greece, Cyprus, Lithuania, and China. • Wize; B2B SaaS Product for Education: Led from inception to market readiness, ensuring the product met the needs of the market effectively. • Elev8; Global Education Initiative: Spearheaded a B2G and B2B initiative aimed at increasing technical and managerial knowledge in developing countries. • Everty; Global Real Estate Operation: Managed a $300M USD portfolio of Class A/B offices and hospitality assets (Sandglass) in Costa Rica, Greece, Bulgaria, and Nigeria. • Monifai; Fintech Operation - Developed local strategy and leadership in LATAM, enhancing our presence and operations in the region.
General Manager
MarathonGeneral Manager
May. 2008 - Jun. 2010Leading massive projects for banking customers in the UK, telecom clients in Europe, and manufacturing companies in the USA, demonstrating my versatility and ability to drive success across various industries.
Global program director
Magic SoftwareGlobal program director
Jan. 2000 - Jan. 2008As a leader of professional services and project teams, I have successfully navigated both local and global markets, overseeing the execution of projects with a focus on delivering exceptional results. I have been an integral part of an innovation team, responsible for designing and implementing an innovative Enterprise Application Integration (EAI) platform. This role required a blend of strategic thinking, technical expertise, and effective collaboration to drive successful implementation and adoption of cutting-edge solutions. In leading professional services teams, I have prioritized client satisfaction and exceeded expectations by leveraging my strong leadership skills, deep industry knowledge, and a keen understanding of market dynamics.

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Unlock the power-digital customer acquisition-> fintech
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