YNV GroupCEO & C00
Jan. 2010 - Mar. 2022During my leadership at YNV Group, I was entrusted with establishing new sustainable operations worldwide, developing a rich portfolio worth over $300M USD ARR across the USA, LATAM, Africa, Europe, and the East. Key achievements include:
• Tek Experts; Global BPO and B2B Customer Support Operation: Led from inception to 10 global sites with 5000 employees, securing anchor customers such as Microsoft and HPE with over a decade of loyalty, and achieving revenue growth of 70-100% year over year while maintaining high profitability. Traced and coached local leaders across Colorado, Costa Rica, Morocco, Vietnam, Nigeria, Rwanda, Bulgaria, Greece, Cyprus, Lithuania, and China.
• Wize; B2B SaaS Product for Education: Led from inception to market readiness, ensuring the product met the needs of the market effectively.
• Elev8; Global Education Initiative: Spearheaded a B2G and B2B initiative aimed at increasing technical and managerial knowledge in developing countries.
• Everty; Global Real Estate Operation: Managed a $300M USD portfolio of Class A/B offices and hospitality assets (Sandglass) in Costa Rica, Greece, Bulgaria, and Nigeria.
• Monifai; Fintech Operation - Developed local strategy and leadership in LATAM, enhancing our presence and operations in the region.