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Work Background
Western DigitalAnalyst/Senior Supervisor, Ethics & Compliance Training and Communications
Jun. 2024Penang, MalaysiaDrive Training and Communications for Ethics & Compliance across all risk areas - whether it's in print, on screen, in-person or virtual. Spearhead the Compliance Champions Program across Asia Pacific (CN, IN, JP, MY, PH, TW, TH) - drive APAC-wide communications, promote initiatives and advance compliance efforts.
PETRONASSenior Executive, Finance Capability Development & Management
Aug. 2023 - May. 2024Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaResponsible in providing advisories, reviews and strategies on adoption, branding, communications and editorial requirements involving implementation of the Group’s integrated learning platform for Finance talents Group-wide. Co-managed front-end and back-end of the Group’s integrated learning platform and Knowledge Management processes in accordance with Learning and Development requirements, policies and regulations.
PETRONASSenior Executive, Communications, Advocacy & Adoption
Apr. 2022 - Jul. 2023Federal Territory of Kuala Lumpur, MalaysiaResponsible in communications and editorial reviews, advisories and strategies (e.g., press/media releases, talking points, presentation materials and awards submissions) involving implementation of the Group’s numerous Digital Adoption and Change Management initiatives. Coordinated hosting of internal and external engagements Industry-wide and Group-wide (e.g., Town Hall, Away Days, Academia-related Events, and Conferences & Exhibitions) for various stakeholders of the Group. Co-managed front-end and back-end of the Group’s Intranet in accordance with relevant business requirements, policies and regulations. Achievements:
- Appointed as one of the Group’s Cyber Security Champions in March 2023 to help colleagues and teams Group-wide to better understand and adopt Cyber Security best practices and initiatives.
- Accorded with Focused Recognition in May 2023 for elevating the Group’s positive reputation with its East Malaysian state stakeholders through successful hosting of Industry-related events in Sarawak
Affin Bank BerhadExecutive, Corporate Communications & Events
Oct. 2018 - Mar. 2022Kuala Lumpur, MalaysiaResponsible in content creation for internal and external speaking engagements for the President & Group CEO, Chairman, and other members of the Bank’s senior management. Co-managed front-end and back-end of the Bank’s websites and Intranet according to various policies and regulatory requirements including on Business Continuity Management and Disaster Recovery. Coordinated publication of internal and external communications materials including Annual Reports, Financial Statements, AGM-related documents, Media Releases, Newsletters and Social Media Posts. Managed production of the Bank’s corporate merchandises for internal and external stakeholders. Co-curated media engagement activities to build and maintain the Bank’s relationship with journalists, editors, and senior management of media organisations. Achievements:
- Led Research and Development of the Bank’s Crisis Communications Policy.
- Annual Report for Financial Reporting Year 2020 scored Industry Excellence Award (Financial Services) by Malaysia’s Minority Shareholders Watch Group (MSWG).
- Co-developed and deployed source codes in HTML, CSS, JavaScript, and jQuery to integrate online
touchpoints with Salesforce CRM for Integrated Sales Lead Generation project.
- Appointed as a member of the Bank’s Working Group in designing moratorium and financial assistance
initiatives under the Bank’s Management Credit Committee.
Affin Bank GroupManagement Trainee
Jan. 2018 - Sep. 2018Kuala Lumpur, MalaysiaCompleted traineeship program with a full spectrum of internal and external trainings relevant with roles within the Bank and generally within the banking and financial services industries. Attached in various departments on rotation-basis including in Branch Operations, Transaction Banking Operations, Auto Finance, Digital Banking, Treasury, Corporate Banking and Enterprise Banking.
Media Twenty-Four Seven Sdn BhdMedia Manager
Jul. 2017 - Aug. 2017Kuala Lumpur, MalaysiaResponsible in managing coverage and interview requests from local and foreign media representatives, alongside managing workforce management of volunteers during the 29th SEA Games. Coordinated media and broadcast activities with athletes, teams’ representatives and technical officials for Table Tennis event throughout the duration of the Games.
CIMBCorporate Communications Intern
Mar. 2017 - Jun. 2017Kuala Lumpur, MalaysiaTrained and tasked to assist the Bank’s Businesses and Enablers on their PR needs by conducting research and producing materials required. Assisted in monitoring the Bank’s PR activities by other country teams in Indonesia, Singapore and Thailand. Assisted in curating the Bank’s media engagement activities to build and maintain the Bank’s relationship with journalists, editors and senior management of media organisations.
QS Quacquarelli SymondsSocial Media Brand Ambassador
Aug. 2016 - Nov. 2016Kuala Lumpur, MalaysiaRepresented Malaysia to assist in co-leading and gearing social media campaigns for the 2016 QS World Grad School Tour.
Asia School of Business in collaboration with MIT SloanIT Intern
Jun. 2016 - Aug. 2016Kuala Lumpur, MalaysiaTrained and tasked to provide first-level IT assistance and audio/video setup for events and classes, alongside fulfilling other IT-related administrative works.
ZALORA GroupCustomer Experience Analyst
May. 2015 - Aug. 2015Kuala Lumpur, MalaysiaResponsible in maintaining positive Net Promoter Score (NPS) of the company through resolutions of issues affecting the company’s service providers and customers based in Malaysia and Brunei.
Popular Holdings LimitedRetail Associate
Apr. 2012 - May. 2012Kuala Lumpur, MalaysiaWorked as a Temporary Staff for the Bookstore during the 2012 Kuala Lumpur International Book Festival.
DatacomPart-Time Tele-Marketer
Feb. 2012 - Mar. 2012Kuala Lumpur, MalaysiaConducted Market Research for Roy Morgan Research on residents in Australia and New Zealand.
Malaysia EntrepreneursAssociate Editor
Jan. 2012 - Mar. 2012Kuala Lumpur, MalaysiaTasked with content creations for “Next Up Asia” (formerly known as entrepreneurs.my) focusing on businesses, entrepreneurship, and start-ups alongside providing assistance for flagship events organized by the Company.
Youth AsiaCommunity Moderator
Jul. 2010 - Aug. 2010Kuala Lumpur, MalaysiaModerated interactions and campaigns among members within the Malaysian Edition of says.my which was formerly known as YouthSays Malaysia.
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