M. Husam Rezek - Director of Operations, Dubai Holding

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Work Background

Dubai HoldingDirector, Community Management - Infrastructure Operations

Jan. 2021Dubai, United Arab EmiratesExpanded Role: Responsible for managing operation and maintenance of infrastructure, utilities, soft services and landscaping (horizontal communities) for 39 communities across Dubai, Bluewaters Island, Dubai Harbour, City Walk, Dubai Water Canal, Jumeirah Bay Island, TECOM Business Parks, Dubai Industrial City, Business Bay, Dubai Design District, Jaddaf Waterfront, Dubai Land communities, The Villa, Mudon, Remraam, Serena, Al-Waha and Villanova. Total annual operating budget is > AED 350 million.

Dubai HoldingDirector - Community Management

Jan. 2018 - Dec. 2021Dubai, United Arab EmiratesExpanded Role: Responsible for managing operation and maintenance of infrastructure, utilities, soft services and landscaping (horizontal communities) for Dubai Industrial City, Dubai Design District, Business Bay, Jaddaf Waterfront, Liwan, DLRC, Arjan and Majan in addition to TECOM Business Parks Annual operating budget is AED 130 million.

Dubai HoldingDirector - Community Management

Jan. 2015 - Dec. 2018Dubai, United Arab EmiratesHired with TECOM Community Management, under TECOM Group (part of Dubai Holding), for establishing a new business unit to manage clients and master community assets across Business Parks, Dubai Internet City, Dubai Media City, Dubai Knowledge Village, Dubai Science Park, International Media Production Zone, Dubai International Academic City and Dubai Studio City. Prepared TCM 5-Years Strategy, business processes, budgets, tender documents for services as well as recruitment of resources.

NakheelHead of Communities and Facilities Management

Jan. 2010 - Dec. 2015Dubai, United Arab EmiratesHeaded Community Management for all Nakheel Communities, Palm Jumeirah, International City, Discovery Gardens, The Gardens, Jumeirah Islands, Jumeirah Village, Jumeirah Park, Al-Furjan, Badrah and Veneto. Responsibilities include: 1- Service Charges: Modelling, budgeting, invoicing and collection. 2- Customer Service 3- Maintenance Management of soft services, landscaping, swimming pools and playgrounds. Scale: 1- Managed a Team consisting of 27 managers, supervisors, officers and engineers. 2- Looked after over 10,000 properties (individuals, developers and hotels) and > 60,000 indirect customers (tenants of residential buildings) 3- 25 service agreements with 14 service providers and an overall value >150 million AED. Achievements: 1- Led the turn over in services in master communities moving out of 2009 crisis with restructuring the Team, SLA's and invoicing overdue service charges 3- Increased collection of service charges to 76%-95% across communities

NakheelSenior Manager - Facility Management

Jan. 2009 - Dec. 2010Dubai, United Arab Emirates1- Building Facility Management: Tasked with facility management for the entire freehold (Owners Association) portfolio of Nakheel of > 300 residential buildings. 2- Building Facility Management: Tasked with facility management (in-units and common areas) for 6,000 leased residential apartments and villas at The Gardens and Discovery Gardens.

NakheelMutiple Assignments

Jan. 2008 - Dec. 2009Dubai, United Arab Emirates1- Head of Projects: Assigned on the largest two infrastructure construction projects, Al-Furjan (Total area of 5.6 million sqm) and Jumeirah Village (Total area of 8.1 million sqm). Managed 6 contractors and consultants with a total value of 2.2 billion AED of contracts' value and a team of 6 infrastructure project and construction managers. 2- Customer and Account Services: Looked after client management (High Profile Clients): Retaining clients in view of the financial crisis by giving consultancy support with their investment options. Assigned a portfolio of 67 islands and 41 clients with a total value of 6 billion AED. 3- Senior Construction Project Manager - Palm Deira: Worked for 1 year at the World’s biggest man-made island with an area of 42 million sqm. Responsible for ground improvement operations (Vibro-Compaction). Managed what is considered the biggest Ground Improvement (Densification of reclaimed sand in artificial islands) project worldwide. The total value of contracts was 750 million AED for only 20% of the complete Island. Additional tasks included HSE and logistics management

SchlumbergerField Engineer/Engineer in Charge

Mar. 2001 - Dec. 2007India and UAEIn the Oilfield Industry, led transforming service quality for an international oilfield services company in remote locations in India and United Arab Emirates. Managed operations, people, assets and customers. Assigned as engineer in charge for remote locations in India. In 2007, assigned as lead engineer for high profile oilfield exploration well off the coast of Mozambique with a Budget of 50 million$ for PETRONAS.