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Network Power<100 people
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🔥100%
Startup Founder
💸100%
Marketing
✔️100%
IT
Geos
🇬🇧100%
United Kingdom
Work Background
Socially StetsonBusiness Owner
Jan. 2021Charlotte, North Carolina, United StatesJoin me + my community of Socially Growing women from around the globe who are ready to conquer their Social Confidence, Show Up, and Grow their business.
Keller Williams Realty - Charlotte South ParkMarketing/Client Concierge - Boundary R
Jan. 2021 - Jul. 2022Charlotte, North Carolina, United StatesHelping people connect on social media who are looking to move to the Charlotte, NC area. Are you ready to put your house on the market? Leave me a message and I will find the best agent for your needs.
Mary KayIndependent Sales Director
Aug. 2014 - Dec. 2018Charlotte, North Carolina Area-Top 2% in the salesforce nation wide
-Recruit professional team members to join my unit; currently over 50
-Identify opportunities to increase engagement and retention of clients -Employ creative team leadership techniques; conduct team and individual meetings (in-person and virtually) to educate and train clients on business practices, answer customer inquiries, and address problems while maintaining confidentiality
-Leverage analytics to identify strengths and opportunities to grow the business and evaluate investments in top talent -Develop and implement marketing collateral, web and print content, aggressive social media techniques, training materials, and operating systems to support effective and successful business strategies and marketing campaigns
-Conduct focus groups and market research for product positioning and branding -Demonstrate strong interpersonal, listening, and rapport-building skills, with aptitude to effectively communicate with customers, coworkers, business associates, and management to ensure a positive working environment -Negotiate with business owners, patrons and the general public to partner on special events, customer appreciation days and product launch events
-Exhibit ability to work well under stressful conditions while maintaining a sense of humor to see projects through to completion, skillfully combining wit and perseverance in time of crisis
Pair-A-Dice TravelCasino Travel Specialist
Aug. 2013 - Jan. 2021Charlotte, North Carolina-Designed marketing collateral and promotional mailers -Analyze demographic data to target market and promote upcoming trips
-Effectively network, communicated and built relationships with active and potential customers to increase customer loyalty and retention
-Coordinate and schedule trips and excursions using on-line software
-Host domestic and international group trips as the company’s representative to ensure customers are appropriately informed of travel arrangements and itinerary changes; effectively resolve customer issues in a timely manner
Lenoir-Rhyne UniversityCheerleading & Dance Team Coach
May. 2010 - Apr. 2013Hickory/Lenoir, North Carolina Area• Recruit talented cheerleaders and dancers from High Schools all around the country. • Conduct auditions & cuts
• Work closely with the Athletic Director, Football & Basketball coaches for game day coordination
• Mentor & discipline as necessary on the collegiate level
• Schedule outside appearances for fundraisers
• Participate in local parades, events, and fundraisers
• Choreograph game day and competition routines
• Work with the mascots for game day appearances
• Travel to Daytona Beach, FL for NCA cheerleading competitions
YMCAMembership Connection Director
Apr. 2008 - May. 2010Shelby, North Carolina-Membership coordinator for 8,000+ members with a significant range of demographics
-Responsible for all membership account transactions -Directed the handling of customer requests and member complaints; personally resolved escalated complaints
-Supervised a staff of approximately 15 employees (full-time staff and volunteers); responsible for all employment actions -Managed and maintained a budget of over 2 million dollars
-Maintained social media accounts (Twitter, Facebook, and website) -Planned and organized Member/Staff Appreciation events -Assisted in financial responsibilities (payroll, invoices, check request, daily deposits) -Trained all YMCA associates on computer software for membership information
-Conducted customer service training for entire staff of the YMCA association
The Tapestry GroupMarketing Coordinator
Aug. 2006 - Jul. 2008Rutherfordton, North Carolina-Developed and implemented marketing strategies by selecting, segmenting and targeting markets, and promoting products and services -Designed and produced marketing brochures
-Built relationships with advertising agencies; managed and developed advertisements for placement in various mediums (TV, radio & print) -Designed and maintained websites -Researched and wrote articles for website, radio, blogs and other media outlets -Assisted in planning and coordination of special events (retreats, seminars, dinners, luncheons, etc.) -Edited speeches for the owner’s presentations at special events
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