INTRASOFT InternationalCRM Consultant
Jul. 2018 - Dec. 2020Greece• Specialized in Telco and Lottery Industries
• e2e implementations on Oracle Siebel CRM & Oracle CX Field Service Cloud
• Joined in all phases of projects regarding Order Management and Trouble Ticketing (Design, Build, Testing Siebel Processes) while on client's premises
• Testing and enrollment of each release (SIT, UAT and Production) • Go-to person for expertise on Oracle CX Field Service Cloud. Designed and implemented cloud solution for both Lottery & Telco companies