Wirecard2nd Level Support Engineer
Sep. 2019 - Aug. 2020Bucharest, RomaniaTechnical Support for Merchants trying to integrate all of the Company's Products.
Debugging XML and JSON scripts.
Writing SQL scripts to update the DB.
Analyzing large and complex systems to determine performance bottlenecks, application bugs, and
suggesting ways to improve efficiency.
Working with OTRS, JIRA, Remedy, Confluence.
Participated in team meetings to determine data requirements for the project and assisted in preparing
appropriate database.
Collaborated with data engineers for designing, implementing, testing, and automating data
transformations to derive new strategic datasets.
Maintained and updated existing systems to meet user requirements as well as enhance program
efficiency.