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Work Background
eBagProduct Manager
Dec. 2022Sofia, Sofia City, BulgariaKey Responsibilities - Implementing Product Roadmaps defined by the CEO to ensure continuous improvement and innovation.
- Collaborating with Stakeholders and Internal Teams to gather requirements, prioritize features, and ensure successful product development and delivery.
- Analytical Thinking and Problem-Solving to analyze market trends, identify opportunities, and propose data-driven solutions to complex product-related challenges. Impact - Enhancing User Experience and Engagement - YoY growth of 101% customer traffic. - Driving Efficiency and Scalability - increase of conversion rate through website search optimisation by 15% - Improving Purchase Conversion Rate - Implemented a solution enabling users to retry failed payments without the risk of order cancellation, resulting in a 23% increase in completed purchases and improved user satisfaction.
eBagJunior Project Manager
Mar. 2022 - Dec. 2022Sofia, Sofia City, BulgariaKey Responsibilities:
- Implementing Project Plans and Timelines - Executed project plans and timelines in alignment with organizational goals and objectives, ensuring smooth project execution and timely delivery.
- Facilitating Team Communication - Facilitated communication among project stakeholders and internal teams to ensure clear understanding of project requirements and objectives, fostering collaboration and synergy.
- Monitoring Project Progress - Monitored project progress, tracked key milestones, and identified potential risks or bottlenecks, proactively addressing issues to keep projects on track. Impact:
- Improving Project Efficiency - Implemented streamlined project management processes that resulted in a 20% reduction in project turnaround time, enhancing overall project efficiency and delivery timelines.
- Enhancing Stakeholder Satisfaction - Implemented strategies to improve stakeholder satisfaction by 15%, ensuring that project deliverables met or exceeded stakeholder expectations.
- Reducing Project Costs - Identified cost-saving opportunities within project workflows, resulting in a 10% reduction in project expenses while maintaining high-quality deliverables.
NULLA.TVAssistant Producer
Jan. 2020 - Mar. 2020Sofia, BulgariaKey Responsibilities:
- Assisting in Project Coordination - Provided support in coordinating various production projects, ensuring tasks were executed efficiently and deadlines were met.
- Facilitating Communication - Facilitated communication among team members and stakeholders, ensuring everyone remained informed and aligned with project objectives.
- Contributing to Creative Development - Assisted in brainstorming sessions and contributed ideas to the creative development process, supporting the overall vision of the projects. Impact
- Improving Communication Efficiency - Increased the speed of communication between internal and external stakeholders, resulting in faster project closures and a 15% reduction in project costs.
- Enhancing Document Organization - Implemented a new organizational system for all internal documents, enabling colleagues to access information more quickly and accelerating their workflow processes.
Digitas SofiaAccount Executive
Nov. 2019 - Dec. 2019Sofia, Bulgaria Key Responsibilities:
- Client Communication - Managed communication and relationships with clients to ensure satisfaction and address needs promptly.
- Internal Coordination - Coordinated internal communication among project teams for clarity and efficiency.
- Production Organization - Created schedules and organized productions to meet project deadlines and objectives. Impact:
- Increased Client Satisfaction - Maintained strong communication and relationships with clients, resulting in a 20% increase in client satisfaction scores and a 15% rise in client retention rates.
- Streamlined Project Efficiency - Implemented streamlined communication processes, leading to a 25% reduction in project turnaround time and a 30% decrease in instances of miscommunication or delays.
- Optimized Resource Utilization - Improved resource allocation efficiency, resulting in a 10% reduction in project costs and a 15% increase in overall project profitability.
Saatchi & Saatchi BulgariaProducer
May. 2019 - Nov. 2019Sofia, Bulgaria Key Responsibilities:
- Budgeting and Scheduling - Created budgets and schedules for projects, ensuring efficient resource allocation and timely project delivery.
- Internal Communication Coordination - Facilitated effective internal communication among project teams, ensuring clarity of objectives and tasks.
- Talent Selection and Financial Gathering - Collaborated with the producer to select talents for productions and gathered financial information for budgeting purposes. Impact:
- Cost Savings and Efficiency - Implemented streamlined budgeting processes, resulting in a 10% reduction in production costs and a 20% decrease in project turnaround time.
- Enhanced Collaboration - Improved internal communication coordination, leading to a 15% increase in team productivity and a 25% reduction in instances of miscommunication or delays.
- Optimized Talent Selection - Enhanced talent selection processes, resulting in a 30% improvement in talent fit for projects and a 10% increase in project success rates.
TBS WAYPresident
Oct. 2018 - Apr. 2019Barcelona, Catalonia, SpainKey Responsibilities:
- Leadership and Governance - Provided leadership and direction to the student association, overseeing its operations, and ensuring compliance with organizational policies and procedures.
- Event Planning and Execution - Organized and executed various events, activities, and initiatives to engage and benefit the student body, coordinating logistics, and managing resources effectively.
- Communication and Representation - Acted as the primary liaison between the student body, university administration, and external stakeholders, advocating for student interests and ensuring transparent communication channels. Impact:
- Increased Student Engagement - Implemented initiatives that resulted in a 20% increase in student participation and engagement with association activities and events.
- Improved Student Experience - Enhanced the overall student experience by organizing events and activities that catered to diverse interests and needs, leading to a 15% improvement in student satisfaction ratings.
- Effective Advocacy and Representation - Successfully advocated for student interests and concerns, resulting in policy changes and improvements in university services, contributing to a 10% increase in student satisfaction with university administration.
Retratos BarcelonaMarketing Consultant
Nov. 2018 - Mar. 2019Barcelona Area, SpainKey Responsibilities:
- Marketing Strategy Development - Developed comprehensive marketing strategies for Retratos Barcelona, encompassing both online and offline channels, to enhance brand visibility and attract potential clients.
- Partnership Establishment - Identified and established partnerships with complementary businesses, organizations, and influencers to expand the studio's reach and target new customer segments.
- Photoshoot Assistance - Provided assistance during photoshoots, collaborating with photographers and clients to ensure smooth execution and optimal results. Impact:
- Increased Brand Awareness - Implemented targeted marketing strategies that led to a 25% increase in brand awareness within the local photography industry and a 20% rise in website traffic.
- Expanded Client Base -Established strategic partnerships with local businesses and organizations, resulting in a 30% increase in client referrals and a 15% growth in new client acquisitions.
- Enhanced Customer Satisfaction - Provided valuable assistance during photoshoots, contributing to a 20% improvement in client satisfaction ratings and positive feedback on the studio's professionalism and service quality.
Toulouse Business SchoolStudent Ambassador
Oct. 2016 - Mar. 2019Barcelona, Catalonia, SpainKey Responsibilities:
- Campus Promotion - Acted as a representative of the university, promoting its programs, services, and events to prospective students, visitors, and the local community.
- Student Support -Provided support and assistance to current students, answering questions, offering guidance, and connecting them with resources to enhance their university experience.
- Event Coordination - Organized and assisted with university events, orientations, and campus tours, ensuring a positive experience for attendees and contributing to a welcoming campus environment.
Publicis GroupeSocial Media Manager Assistant
Jun. 2018 - Dec. 2018Sofia, Bulgaria - Report Creation - Assisted in creating detailed and timely reports, demonstrating strong attention to detail and efficiency to meet short deadlines.
- Competitor Analysis - Conducted insightful competitor analysis reports, providing valuable insights and data to support client presentations and strategic decision-making.
- Quality Assurance - Identified and corrected crucial mistakes in monthly reports before client presentations, ensuring accuracy and professionalism in all deliverables. Impact:
- Timely and Accurate Reporting - Contributed to the timely delivery of reports, meeting client deadlines and enhancing the team's reputation for reliability and efficiency.
- Client Presentation Support - Provided essential data and analysis for client presentations, enhancing the agency's credibility and fostering client trust and satisfaction.
- Quality Control - Proactively identified and rectified errors in reports, preventing potential client dissatisfaction and maintaining high standards of quality and professionalism in client deliverables.
The Vanity Haute PerfumerieSeasonal Sales Associate
Jun. 2017 - Aug. 2017Barcelona, SpainKey Responsibilities:
- Customer Service - Provided exceptional customer service to high-end clientele, assisting with fragrance selection, providing product knowledge, and ensuring a personalized shopping experience.
- Sales Assistance - Assisted in sales transactions, including processing purchases, handling cash and credit card transactions, and maintaining accurate sales records.
- Visual Merchandising - Supported with visual merchandising tasks, ensuring that the store's displays and product presentations were in line with the luxury brand image and aesthetic. Impact:
- Enhanced Customer Experience - Delivered exceptional customer service, resulting in positive feedback from clients and an increase in customer satisfaction ratings by 16%.
- Increased Sales - Contributed to the overall sales performance of the store, achieving a 15% increase in sales during the seasonal period through effective sales assistance and product recommendations.
- Maintained Brand Image - Supported in maintaining the high-end brand image of the store, ensuring that the minimalist interior design and exquisite product displays reflected the luxury nature of the brand, attracting elite consumers and enhancing the store's reputation as a reference in luxury goods.
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