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Work Background
Modine Manufacturing CompanyProduction Planner
Oct. 2023Lawrenceburg, Tennessee, United StatesLead production planning activities for assigned product lines and plant areas, ensuring alignment with operational goals. Monitor work-in-progress (WIP), resolve scheduling conflicts, and adjust plans as needed to meet delivery timelines. Utilize ERP (SAP) systems and planning tools to manage and communicate production plans effectively. Analyzed capacity, labor, and material constraints to develop and optimize production schedules. Collaborated with cross-functional teams to synchronize procurement and inventory strategies with production requirements. Drive improvements in scheduling accuracy, inventory turnover, and on-time delivery performance. Mentored junior planners and supported cross-functional planning initiatives to enhance team performance and efficiency.
Modine Manufacturing CompanyProduction Planner ATS
Oct. 2023Lawrenceburg, Tennessee, United States
Automotive LightingSenior Customer Service/Production Planning
Dec. 2018 - Sep. 2023Pulaski, TNCommunicate with multiple client companies in the automotive manufacturing industry regarding current and future requirements. Create shipments based on clients' weekly demand files (EDI transfers). Monitor all outbound shipments to ensure correct parts and quantities are shipped in a timely manner. Maintain business relationships with all customers to encourage open and proactive communication. Continually work to improve customer service ratings in both OEM and service platforms. Work closely with production scheduling, production lines, and procurement to ensure all orders will be ready for shipment. Actively work with 3rd party logistics teams/carriers regarding timeliness of routes and drivers.
Automotive LightingProduction Planning Supervisor
Nov. 2017 - Jan. 2019Pulaski, TNOpenly communicate production plan between assembly, logistics, procurement, and customer service. Prioritize and plan production schedule to ensure maximum performance and minimum downtime/delay for 2 assembly lines. Collaborate with customer service, procurement, and quality control to safeguard coverage for customer. Schedule shifts according to customer and/or production needs. Actively resolve issues when assembly is at risk of being behind schedule. Analyze production rates and models produced to maximize efficiency and reduce bottlenecks in assembly. Report daily to assembly managers regarding deficiencies in production volume versus schedule.
Automotive LightingShipping Receiving Coordinator
Sep. 2016 - Nov. 2017Pulaski, TNShipping: Verify and prepare shipments, properly process Advanced Shipping Notices (ASN), and communicate closely with customer service representatives regarding deliveries. Capture and utilize data to increase effectiveness of the shipping process. Extensive problem solving and time management. Oversee up to 12 employees to ensure shipments are promptly dispatched to meet customer demands. Receiving: Verify incoming deliveries of material, entered quantities of materials received into the SAP system, properly label, and store components in appropriate areas. Worked to maintain safe storage of materials.
Automotive LightingLogistics Clerk
May. 2016 - Sep. 2016Document and ensure that all inventory is properly moved/adjusted in SAP inventory system from warehouse to all production lines. Gather and analyze inventory data, reported daily percentages to Inventory Control division. Extensive use of Microsoft Excel and SAP Inventory Management System.
Automotive LightingFinal Inspection
Oct. 2015 - May. 2016Pulaski, TNResponsible for the final inspection of headlamps for a variety of makes and models as part of the Automotive Lighting division. Guarantee that each headlamp meets/exceeds clients' specifications and demands. Additionally, worked production line on multiple stations during staffing shortages. Acted as Final Inspector on up to 7 difference assembly lines. Completed Magneti Marelli’s Certified Master Trainer program April 2016.
Automotive LightingProduction Planner/Senior Customer Service
Aug. 2015 - Sep. 2023Pulaski, TNManaged client communication in the automotive manufacturing industry, overseeing order fulfillment based on EDI demand files and ensuring timely, accurate shipments. Coordinated closely with production, logistics, procurement, and customer service to maintain schedule adherence and resolve delays. Monitored and improved customer service performance across OEM and service platforms. Scheduled shifts and prioritized production to optimize efficiency, minimize downtime, and reduce assembly bottlenecks. Reported daily on production performance and addressed issues impacting output. NOTE: Began in the company as a final inspector in 2015. Advanced to shipping/receiving and finally, into production planning.
Collegiate Admission and Retention SolutionsTraining Supervisor
Jan. 2010 - Aug. 2014Birmingham, Alabama AreaSupervised and trained a team of 10 student advisers in a call-center environment, developed all onboarding materials, served as liaison for five of the most innovative for-profit colleges in the USA. Proactively communicated with all clients regarding student outreach to ensure expectations were exceeded. Responsible for quality assurance, created metrics based on client standards.
The VillageDirector Of Operations
Mar. 2008 - Nov. 2009Birmingham, Alabama AreaManaged caseload of up to 60 participants. Administered the intake/orientation process for all new participants, maintained communication with Department of Corrections personnel, probation officers, and court-appointed case managers. Coached program participants in finding employment by examining strengths, improving interviewing skills, and coordinating interview sessions. Assisted in all renovation projects for program growth.
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