TaskUs IncCustomer Service Representative
Jan. 2014 - Jan. 2016TaskHouse, T. De Castro Bldg 2, Palico 1, E. Aguinaldo Hwy Imus, Cavite 4103, Ph-Handled client inquiries via telephone calls and chat, verifying information and determining eligibility.
-Entered client information to establish policies and procedures.
-Informed clients about procedures, answered questions, and provided information.
-Reported and resolved communication equipment problems.
-Maintained and improved quality results by adhering to standards, recommending procedures
enhancements, and updating job knowledge.
-Supported organizational goals by achieving related outcomes as required.