Dalia ResearchUX Research Lead
Jun. 2019 - Nov. 2019Berlin Area, GermanyAs a User Experience Researcher Lead, I help to focus on the user at Dalia. I am creating understanding and empathy around user needs, stated and unstated, for the entire product team, including designers, product managers, and engineers. Define and measure UX goals and metrics. Examine existing data and product designs to generate hypotheses and plans for high-impact research. Identify and prioritize high-impact UX research opportunities through an understanding of technical requirements, business objectives, and development processes. Conduct primary research, exploring the behaviors and motivations of users through methods like field visits, ethnography, surveys, usability testing, and logs analysis. Help to create useful, usable, and delightful products and features for people as well as continually innovating on Dalia’s existing products. Encourage change at all stages of product development by delivering compelling, written, in-person, and visual presentations on UX research findings.