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Work Background
Australian Red CrossHead of Recruitment
Dec. 2021 - Mar. 2024Melbourne, Victoria, AustraliaFor me, joining Red Cross was an opportunity to become part of a different industry/sector and be part of strengthening a vital humanitarian movement and it certainly hasn't been a disappointment. It was thrilling to join at a time when the Board and Executive had already done so much work to create a new purpose and vision statement, organisational values and behaviours, and the beginnings of an organisational strategy focused on making Red Cross fit-for-purpose in today's world. Our transformation journey is a long one, but it will enable us to deliver better and more financially sustainable outcomes for the people we support well into the future. During my time at Rec Cross, I learnt a lot about the organisation and it's complexities. If you're interested in being part of the future of Red Cross, go to their careers page at https://bit.ly/RedCrossCareers and, even more importantly, volunteer your time at https://bit.ly/AustraliaRedCrossVolunteerOps
AIA AustraliaHead of Talent Acquisition
Jan. 2020 - Nov. 2021Melbourne, Victoria, AustraliaOur team went through significant change during this time. We were mastering a new system (Workday), integrating a recent acquisition and re-imaging how we add value to the business. I'm so proud of the work we were doing and our commitment to recruit the right people, at the right time and in the right way for AIA Australia. Key Highlights: - 2019: 650 hires, 13k applications received, change ATS from SuccessFactors to Workday, Comminsure integration (~1k new staff) - 2020: 657 hires, 25k applications received, Covid shutdown, 100% WFH from 16 March - 2021: over 700 hires, continued Covid & 100% WFH, CFP/AIAFW start up We were doing all we could to continuously improve our systems and processes. At the same time we were stretching ourselves in a fast-paced, highly competitive environment. We were focused on adapting quickly to current and future challenges in the business. I loved how my long-held personal philosophy that everyone deserves a wonderful life and a secure future was so well aligned to AIA's purpose and spirit - to #MakeADifference and achieve #HealthierLongerBetterLives
AIA AustraliaTalent Acquisition Manager
Jul. 2019 - Jan. 2020St Kilda Road Melbourne, Victoria, AustraliaI joined an awesome in-house TA team at AIA. We were on a journey to stretch our capability and efficiency and support a growing business. Our focus was on bringing in the right people quickly and effectively. Continuous improvement, process re-engineering and system maximisation were key to us delivering a high quality experience to our candidates and hiring managers in a fast-paced, highly competitive environment. Implementing a next generation talent acquisition model, being ahead of the curve for future work practices and harnessing the most innovative, industry leading approach to recruitment & sourcing meant this was a fun and exciting time to be at AIA Australia. We were all about “Doing the Right thing, in the Right Way, with the Right people” to help ensure we achieved our goal of #HealthierLongerBetterLives for our customers
Transdev AustralasiaTalent Acquisition & Diversity Lead
Feb. 2017 - Jul. 2019Melbourne, AustraliaTransdev Australasia was nearly 6000 staff across Australia and New Zealand. We had 6 different modes of transport and provided 142m services a year. It was an exciting time to be at Transdev and be a part of bringing to life their vision to be at the forefront of future thinking and delivery of public transport. Being able to contribute to this journey by focusing on the attraction of highly skilled people from a wide range of backgrounds and cultures was a wonderful personal opportunity. I was thrilled by our genuine commitment to providing more flexible work opportunities, equitable reward structures and the availability of professional development and training at all levels of our business. I loved the variety in my role and how I was able to utilise all aspects of my HR career to provide genuine business partnering support and advice to our various leadership teams, People & Culture leaders and recruiters. #TransdevJourneyMaker
AscianoRecruitment Business Partner
Dec. 2015 - Dec. 2016St Kilda Road, MelbourneAsciano was an ASX Top 50 company until August 19 2017 when it split into three distinct businesses under different ownership structures. These three businesses, Pacific National, Patrick and Bulk and Automotive Ports Services (BAPS), now continue their operations independently of one another. I project managed 2 significant national recruitment campaigns; one for the Patrick business recruiting 55 staff within 3 months; and the other recruiting 59 staff for Pacific National's brand new centralised 24/7 operations facility in North Sydney. Both campaigns relied heavily on using a variety of sourcing methods including job boards, social media platforms (including landing pages) and the company website. A key focus was diversity and I achieved an average of 24% new female hires in these predominately male-dominated industries. Candidate response rates were high for both of these projects (i.e. 2000+ candidates each) I made extensive use of time saving technology such as online video interviews (850+), half-day assessment centres (20+) and online reference and background checking platforms. Working closely and coaching a variety of hiring managers; engaging with a variety of candidates and educating them about our EVP; were wonderful aspects of these very important and highly successful campaigns. ✮ Talent Sourcing ✮ Attraction & Assessment ✮ Candidate Management ✮ Business Partnership
RECRUITology by Libby MitchellCareer Strategist • Recruitment Advice • Career Development • Career Coaching
Sep. 2014Melbourne, Victoria, AustraliaMy core belief is that everyone can achieve a wonderful life and a secure future - it's why I provide career support and strategies to: ✮ re-assess your career direction or goals; ✮ perform better in interviews and secure a new role; ✮ feel more motivated or fulfilled to achieve your performance goals; ✮ improve your leadership and people management skills; or ✮ optimise your online professional profile and understand how to make social media work for you. I draw on my extensive background in human resources, people management, recruitment, sourcing and talent management strategies to help you re-think your career strategies, options and goals. I call it my RECRUITology! I treat people with respect; I listen to what you want to do with your career, and genuinely help you to achieve your goals. I deliver 1:1 strategy sessions, access to strategies and techniques including how important it is to set up and manage your online professional profile. If you think you would benefit from getting some 'insider' information about how to find a new job or improve your current situation then you'll find all my contact details here on my LinkedIn profile. Follow my LinkedIn Company page at www.linkedin.com/company/libbymitchellcomau for updates and to see my Top Tip videos Don’t get left behind just because recruitment & job hunting is tricky these days. Let me show you to adapt your activities and mindset to better manage your career and reach your goals! ✮ Recruitment ✮ Career Strategist ✮ Interview Strategies ✮ Leadership ✮ Coaching ✮ People Management
AMP AdviceRecruiter & National Recruitment Specialist
Jul. 2010 - Jul. 2014Docklands, MelbourneIt was my privilege in this role to recruit high quality, experienced Financial Planners and Advisers across AMPs licensees: ✮ AMPFP ✮ Charter ✮ Genesys ✮ Hillross ✮ SMSF Advice ✮ ipac In these roles, my primary responsibility was to attract both employee and self-employed financial planners to these AMP brands. I exceeded my targets by using techniques such as: ✮ talent research and mapping based on level of expertise as well as geographical locations; ✮ talent engagement strategies; ✮ EVP education; ✮ talent pipeline management; ✮ competitor analysis and mapping; and ✮ social media strategies. I also worked extensively with our Business Owners supporting them with their: ✮ recruitment needs; ✮ retention and performance management issues; ✮ business development and growth strategies especially using social media platforms. ✮ Attraction & Retention ✮ Mergers & Acquisition ✮ Performance Management ✮ Business Growth
Bendigo and Adelaide BankNational Recruitment Manager
Dec. 2008 - Jul. 2010Docklands, Bendigo and AdelaideI managed the national recruitment function of the business and was a member of the HR leadership team which included the development and implementation of national recruitment framework, metrics, and coaching business leaders in the recruitment and selection of diverse talent up to senior management level in banking & financial services. My team and I worked closely with Executive, Senior Leaders and staff to deliver the full range of recruitment services including the design and implementation of all attraction, resourcing, selection strategies to support the diversity, engagement, succession planning and employer of choice / EVP strategies of the business. The success of our team can be attributed to our unwavering focus on engagement and collaboration, strength in leadership, operational and technical excellence, successful relationship management and proven delivery. I was also part of the HR leadership team actively engaged in the development and implementation of our strategic plan. I particularly enjoyed coaching and mentoring people within my team to help them grow professionally and personally. ✮ Talent Acquisition ✮ Diversity ✮ Recruitment ✮ Sourcing ✮ Business Partner ✮ Retention
Commonwealth Bank of AustraliaHead of Adviser Recruitment & Adviser Recruitment Consultant
Jun. 2006 - Nov. 2008Bourke St, MelbourneI was part of the initial set-up of this new team before becoming responsible for managing a team of six end-to-end Recruitment Consultants across three geographical locations (Melbourne, Sydney and Brisbane) recruiting all financial planning related positions nationally. Our mandate was to build the recruitment capability and talent infrastructure to support an efficient end-to-end internal process including: ✮ up-skilling hiring managers in best practice talent acquisition, assessment & selection techniques;
✮ improving the diversity of our financial planning network nationally;
✮ leveraging internal data and competitor metrics to improve performance;
✮ pipeline talent for future workforce requirements; ✮ identify and implement continuous improvement initiatives. I project managed specific recruitment campaigns in line with our workforce planning needs nationally and actively developed and managed key strategies to improve the retention of key staff. I negotiated and managed on-going relationships with key external service providers nationally such as recruitment agencies and providers of specialised software, psychometric testing and related services including: I led the development of team members to optimise performance; improve capability; develop their full potential; and inspire a high performing team culture. ✮ Leadership ✮ Culture ✮ Continuous Improvement ✮ Business Partner ✮ Capability Development
Equity Trustees Pty LtdHuman Resources Manager
Jan. 2005 - Jan. 2006Collins St, MelbourneEquity Trustees is a 160yr+ financial services company focussed on protecting and growing the wealth of their clients. As part of the Executive Leadership team, I was responsible for managing all aspects of HR, people management and recruitment across both our Melbourne and Sydney offices including the design, implementation and management of a comprehensive employee accreditation system to meet ASIC licensing and compliance requirements. Key responsibilities included:
✮ Developing corporate values, behaviours and capability frameworks;
✮ Developing consistent HR and recruitment policies practices to corporate goals and values;
✮ Re-designing performance management processes, templates and practice;
✮ Establishing succession strategies;
✮ Supporting ongoing staff development and training;
✮ Designing and implementing a leadership development program;
✮ Employee relations;
✮ Management of annual remuneration & reward outcomes;
✮ Reporting & analytics for the Board; and
✮ Overseeing the Payroll function. Success in this role was achieved by partnering with the Board, Managing Director, Executives and staff to create a new high-performance culture aligned to the long-term business strategy and supporting individual employee performance. ✮ Business Partner ✮ Capability ✮ Training ✮ Policy Development ✮ Employee Relations ✮ Payroll
SP Software Pty LtdCo-Owner + ex-Director
Oct. 2003 - Jul. 2021Melbourne, AustraliaSP Software is a salary packaging software business servicing clients and their employees across Australia.
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