NikeProgram Manager - Go to Market Systems
Nov. 2012 - Jan. 2014Beaverton, OR• Served as the Program Manager for all Nike eCommerce B2B solutions, including functional, program, and release management for projects and global teams.
• Functioned in the program leadership team and provided program and functional management support through program budget management, program resources, and program strategy.
• Coordinated workflow, managed and balanced budget for resources and programs for a global team of approximately 60 resources working in multiple locations worldwide.
• Directly managed the Nike.net system, which accounted for over $14B in revenue annually, and as a result, had markedly less downtime, enabling customers to place future orders on time (which has a large positive impact on Nike’s profitability).
• Provided support and assistance in recruiting and coaching staff, including BSAs, Project Managers, and Technical Resources.
• Established and implemented a release management framework focused on prioritizing work targeting stability in the system, providing stability in releases, reducing scope inconsistency, aligning business expectations, and balancing resource utilization.