Kristina Gonier - Senior IT Program Manager, Nike

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United States

Work Background

NikeEnterprise Technology Portfolio Manager

Jun. 2016Beaverton, OR• Product owner for the Portfolio and Project (program) management tool suite (all SAAS), including product development and implementation. • Established and implemented a centralized portfolio management process and metrics for reporting to the IT Leadership Team to enable effective data-driven decision-making throughout the fiscal year. • Provide actionable inputs on standards and processes, coaching stakeholders on ways to track the procedures, and leverage supporting tools to enable reporting to Leadership. • Oversee and manage portfolio and project management tools, including HP PPM, VersionOne, Aha, JIRA, and Tableau (for reporting on other tools). • Direct overall customer intake, production support (on and offshore), enhancement prioritization, and direction for deployment of tools. • Championed the organization through a successful Scaled Agile Framework (SAFe) strategic planning cycle, including intake, prioritization, and PI planning. • Facilitated advanced Portfolio and Project Management modules in the HP PPM tool for all functional technology groups. • Proactively contributed to developing PMO/Nike Technology Portfolio Management Standards. • Migrated cutover from on-prem to SAAS for HP PPM tool, established and monitored SLAs for all tools, and managed customer escalations on those SLAs.

NikeProgram Manager - Planning Transformation

Jan. 2014 - May. 2016Beaverton, OR• Functioned outstandingly as the Program Manager for Planning Transformation (SAP supply chain), responsible for leading the program in planning, status and executive reporting, issues and risks, and operating cadence. • Developed and implemented methodology and standards for program management and executive reporting. Trained and mentored other project managers and leadership teams on methods and approaches. • Tactically planned ways to transform processes to fit the dynamic portfolio best; significantly increased the predictability of deliverable dates due to implementing more accurate planning and tracking methodology. • Launched metrics to large projects across the supply chain portfolio, including establishing a reporting framework, supervising the development and administration of training, and serving as the metrics and planning SME across the organization. • Supervised and ensured all project managers were planning and managing work for a team of over 250 people across the globe.

NikeProgram Manager - Go to Market Systems

Nov. 2012 - Jan. 2014Beaverton, OR• Served as the Program Manager for all Nike eCommerce B2B solutions, including functional, program, and release management for projects and global teams. • Functioned in the program leadership team and provided program and functional management support through program budget management, program resources, and program strategy. • Coordinated workflow, managed and balanced budget for resources and programs for a global team of approximately 60 resources working in multiple locations worldwide. • Directly managed the Nike.net system, which accounted for over $14B in revenue annually, and as a result, had markedly less downtime, enabling customers to place future orders on time (which has a large positive impact on Nike’s profitability). • Provided support and assistance in recruiting and coaching staff, including BSAs, Project Managers, and Technical Resources. • Established and implemented a release management framework focused on prioritizing work targeting stability in the system, providing stability in releases, reducing scope inconsistency, aligning business expectations, and balancing resource utilization.

Oregon Department of TransportationProject Manager/Assistant Program Manager

Jan. 2011 - Aug. 2012• Led the project to procure digital video architecture implementation services and products. Guided the business through a scope definition and requirements phase. • Managed a project to upgrade the software and hardware behind the Tripcheck Speedmap website. And managed the project through requirements finalization through functional testing. • Carried out process improvement on program project management processes to improve program performance in the following areas: onboarded new projects, budgeted and managed projects, and handled project schedule maintenance and change requests.

State of Oregon Department of Human ServicesBusiness Analysis Team Manager

Oct. 2009 - Nov. 2010• Delivered strategic direction and management for the business analysis function in producing requirements for custom web development to implement online benefit applications. • Thoroughly evaluated stakeholder attendance at requirements sessions and changed the format and participants in requirements sessions. Received highly positive feedback from end users participating in redesigned requirements sessions. • Received reports from stakeholders attesting to higher confidence in the requirements process and project as a whole, resulting in a 75% decrease in change requests post-development. • Revamped the business analysis process for the project and launched industry-standard documentation processes. Recorded significant usability with the changed format and a 50% reduction in testing defects. • Handled various responsibilities, including developing and managing resources, schedules, risks and issues, change management, scope, and budget.

BearingPoint (KPMG Consulting)Manager

Feb. 2005 - May. 2009McLean, Virginia, United States• Provided project management, organizational change management and business transformation services for key clients in the BearingPoint Public Services practice, including State of California (SAP), and Kaiser Permanente (salesforce.com). • Management responsibilities also included strategic planning, proposal development and management (managing the RFP process), developing and managing budgets, managing resources (hiring and development), financials and schedules.

UnisysManager

Jun. 2002 - Nov. 2004Manager in Transfromation and Strategy Solutions practice. Implemented transformation solutions for clients including IT strategy, business process reengineering, and performance management.

Arthur Andersen Business ConsultingSenior Consultant

Jun. 1999 - Jun. 2002Senior Consultant in management consulting practice. Provided project management, process improvement, change management and strategy solutions for clients.