Keenu Tafalla, MBA - CEO, Pentagon Global Solutions

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Network Power<100 people

Roles

🔥65%

Startup Founder

✨60%

Business Owner

💸40%

Marketing

Geos

🇺🇸30%

United States

🇮🇳25%

India

🇵🇭15%

Philippines

Work Background

Pentagon GlobalChief Executive Officer

Aug. 2023Philippines · HybridOur mission is to empower the Filipino people and enable them to excel on the global stage. We are committed to harnessing and unleashing the full potential of every Filipino individual, while making a positive impact on the development of our nation, one Filipino family at a time.

Prominent OutsourceHead Of Marketing Department

Apr. 2022 - Mar. 2023PhilippinesThe Head of Marketing (HOM) will lead all of the company's marketing activities from social media and digital campaigns to advertising and creative projects. Head of Marketing responsibilities includes developing plans to help establish the company's brand, allocating resources to different projects and setting short-term and long-term department goals. Ultimately, the HOM will run the company's Marketing department in ways that promote higher profitability and competitiveness.

Prominent OutsourceBusiness Development Lead

Aug. 2021 - Apr. 2022PhilippinesAs a business development lead, my role is to research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets. ... foster and develop relationships with customers/clients.

Prominent OutsourceBusiness Development Associate

Jun. 2021 - Aug. 2021Philippines

AXA PhilippinesTDW Recruitment Manager

Dec. 2020 - Apr. 2021Philippines

AXA PhilippinesTDW Associate Unit Head

Sep. 2019 - Oct. 2020Philippines

BridgeAus Migration ConsultancyBusiness Development Manager

Mar. 2019 - Dec. 20203rd Flr, Tan-Guzman Bldg., M.H. Del Pillar Street, Molo, Iloilo, PH

AXA PhilippinesLicensed Financial Advisor

Oct. 2018Financial advisers provide clients with specialist advice on how to manage their money. The role involves researching the marketplace and recommending the most appropriate products and services available, ensuring that clients are aware of products that best meet their needs and then securing a sale.

BridgeAus Migration ConsultancyCustomer Relationship Manager

Feb. 2018 - Mar. 202028th Floor, The Enterprise Center Tower II, 6766 Ayala Avenue, Makati, 1229, PH

Focusinc Group InternationalVIRTUAL PROFESSIONAL (Level 3 – Hybrid Customer Service Representative)

Nov. 2017 - Feb. 2019PhilippinesGeneral Job Description: Client needs Pros who can take in CALLS and do EMAIL and CHAT transactions. Pros to switch and carry out the 3 main tasks from time to time depending on staffing needs and queue demands. K e y Respo n sib i l i ties: 1 . Take inbound calls to get assist customer with general inquiries, order taking that includes/requires basic sales and order taking skills and techniques , order status, billing, returns and exchanges. 2 . Check and respond to customer email inquiries regarding, but not limited to, general inquiries, order taking,order status, billing, returns and exchanges. 3 . Cater and respond to customer chat inquiries regar ding, but not limited to, general inquiries, order taking, orderstatus, billing, returns and exchanges. 4 . Coordinate with internal departments if further assistance is needed.

East West Banking CorporationCustomer Service Associate (Credit Card Specialist)

Sep. 2016 - Feb. 201738th Flr, PBCOM Tower Makati CityDuties and responsibilities of a credit card specialist is to attend to customers’ inquiries, request and complaints via phone. Follows the prescribed customer identification process before account information is released. Processes the following: General credit card inquiries, application inquiries, card activation, account maintenance, disputes handling, collections handling, blocked accounts handling, finance charge computation, SOA requests, rewards redemption, fee reversals and waivers, increase in credit limit, declined authorizations, cross-sell, anti-attrition, lost card blocking and replacement, fraud handling marketing and sales promotions, and performs other related duties that may be assigned from time to time.

Kaagapay Solar Philippines Inc.Junior Operations Analyst

Jan. 2016 - Jul. 20162 Flr., St. Francis Center, Araneta Street, Bacolod City As a Junior Operations Analyst, my duties and responsibilities was to take care the whole company operations. I am the admin of Kissflow (company forms) and Pingboard (company directory). I was assigned to Special Projects which includes Accounting, Engineering, Executive and HR department. For Accounting Department, a.Liquidation of receipts. b.Attending to all staff queries and other assignments from time to time. c.Assist the Senior Analyst for the Monthly Payroll processing. d.Bank transactions such as depositing and withdrawing. e.Other task that may assigned from time to time. f.Conducts bidding for the printing press for the marketing collateral and for the office space. For Engineering Department, a.Assigned task to be completed by the foreman, structural lead, senior analyst and CAD designer. These are actually forms that needs to be done for the week for the Monday executive review. b.Making Client Project Handoff for the sitewalk For the Executive Department, a.Executive review, to be passed every Monday. b.Other task that may assigned fro time to time. For the HR Department, a.Source qualified candidates to fill positions based on the hiring requirements. b.Prescreen applications through resume review and phone interviews. c.Ensure the achievement of sourcing & hiring targets of the company by creating effective job ads and optimizing all channels, including social media and other online sites. d. Assist the Sourcing Supervisor in certain functions, whenever necessary e.Documentation f. Other task that may assigned from time to time.

Kaagapay Solar Philippines Inc.OJT- Junior Analyst

Jan. 2016 - Mar. 2016Bacolod CityMy duties and responsibilities as a Junior Analyst is to assist the Senior Analyst with the company operations. I do short presentations with different banks to ask for suitable loans for our valued clients who subscribe for solar installations. That time I was the representative of the company to inquire for the necessary documents to be submitted by the clients. I am also dealing with the BIR for our receipts and BOC for our Import License.

Land Tax DivisionOJT

Nov. 2015 - Jan. 2016Bacolod CityI was tasked to encode the tax collections to their system. I am also assigned in front desk to assist the taxpayers on their land tax computation.

Active Land Estate Sales, Inc.Sales Executive

May. 2015 - Jun. 2015Bacolod CityAs a sales executive, my duties and responsibilities is to market and sell through face to face selling. Markets residential lots. Assist customers in making investment decisions by providing valuable knowledge and strategic information on real estate.