Jillian Bichanich

Startup Consultant, Celebrity Strategist + Attraction Expert @Jillian Phyllis LLC

United States🔥 Startup Founder✔️ ITBusiness Owner📝 Influencer or Blogger💼 C-level Executive👍 Sales & BizDev🧨 Consulting✨ Business OwnerCOOCustomer Success ManagerProject ManagerLife CoachingAccount ManagerSales ManagerBusiness Development ManagerPartnerships ManagerHead of GrowthExecutive CoachPolitical ConsultantCustomer ResearcherPartnerCEOAdvisorFounder

✨ high-profile support 💻 remote consultant + strategist 🧝🏻‍♀️ spiritual channel, healer + coach Jillian Bichanich is a highly sought-after Startup Consultant, Celebrity Strategist, and Attraction Expert. With a career spanning over a decade, Jillian has carved a niche for herself in the business world, providing invaluable consulting services to startups and established businesses alike. She specializes in helping companies streamline operations, increase profitability, and scale sustainably. Jillian's celebrity strategy expertise involves helping high-profile individuals with her energy healing, channeling, and coaching. She is the secret weapon in high-profile pockets, helping them improve themselves, their businesses, their image, and their mission. She has a unique blend of business strategy and spiritual gifts that make her very unique to the corporate world. Passionate about entrepreneurship and innovation, Jillian employs a hands-on approach, working closely with her clients to develop and implement strategies that are tailored to their specific needs and objectives. Her impressive track record and commitment to excellence have earned her the respect and trust of clients across various industries.

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Network Power<100 people

Roles

🔥50%

Startup Founder

💸50%

Marketing

👍50%

Sales & BizDev

Geos

Work Background

SpEd ConnectChief Revenue Officer (CRO)

Jun. 2021 - Apr. 2024United StatesJillian serves as SpEd Connect’s CRO and leading visionary of the technical platform, partnership, and sales and marketing strategy of the business. Her drive and dedication to launching and promoting a product that will significantly change the lives of Special Education students and families is unrivaled. SpEd Connect will be the first platform that engages and empowers parents to advocate for their Special Education children. It will create community, share knowledge, support the underdogs, and enrich lives. A worthwhile cause; we ask you to be part of the solution. Make money. Make a difference. ✨ Looking for leading investors now. ✨

Implicit TechnologiesChief Operating Officer

Apr. 2020 - Dec. 2022Madison, Wisconsin, United StatesAs the COO of Implicit Technologies, Jillian Bichanich ledds the operations, sales, marketing, and client management for I/T, while also playing a key role in business development efforts, product strategy, and channel launch. - Managed and mentored the entire company's team: created personal and professional development opportunities, handled any HR needs/concerns/benefits/salary definition/etc. - Completely owned the sales and marketing strategy and initiatives - led the sales and marketing teams to focus on inbound lead generation, achieving and exceeding sales quotas, and new channel launches - Implemented and strategized on policies around best feedback loops and most efficient company processes; Jillian encourages team collaboration and consistent improvement - Had created successful launches in numerous industries with many strategic product packages - Managed and ran all strategic partnerships within the organization, and had launched a well-known referral and partnership program, significantly improving channel partner leads and revenue - Goal-oriented while creating and presenting monthly and quarterly goals to the entire Implicit team - Worked as a consultant for numerous clients, providing them with guidance on everything from sales and launch strategy, to marketing, customer success, and overall product planning - Has implemented strong personal culture values and continual team sharing practices and events to forge a strong remote culture - Is well known for being a strong problem solver, for clients, for employees, for company strategy, and for personal goals >> Jillian looks beyond what's "been done" to ensure that we are never settling in our role or company

TaxJarAccounting Partner Program Manager

Nov. 2018 - Apr. 2020Madison, Wisconsin AreaAs the Accounting Partner Program Manager at TaxJar, I led the Accountant Partner channel and played a key role in business development efforts, product strategy, channel launch, and client and partnership relationships. In this role, I: - Drove alignment across partnerships, sales, marketing, development, and customer success in regards to best supporting our Tax Advisor channel - Operationalized our processes for Accounting Partners, from lead generation to customer acquisition to onboarding to customer nurturing and support - Ensured our marketing and sales teams understood details of the Tax Advisor sales cycle and were tracking won/lost opportunities to consistently improve messaging and offerings - Helped manage the Pro division's product needs, with highly organized documentation and feedback loops to ensure we were roadmapping future development in a prioritized fashion - Operationalized processes both internally and externally - Partnered with our Customer Success team to build and adjust processes and tools to support our users; built strategy surrounding scaling while providing top-level service - Managed all large business partnerships, prospects, and clients - Launched the channel: managed product strategy, marketing communication, partnership development, and client/new prospect interactions

Jillian Phyllis LLCCEO and Founder

Jun. 2018Consultant, business coach, and healer. ❥

The Digital RingVP of Strategy

Dec. 2017 - Nov. 2018Madison, Wisconsin AreaAs VP of Strategy, I happily... 1) Mentored a Phenomenal Accounts Team -Guided and mentored an incredible team of fourteen, spanning from newly graduated Account Coordinators to seasoned Account Executives and specialty roles such as our Content Strategists -Focused on how our Account Management team could continue to grow in terms of revenue and impact to The Digital Ring's business -Developed innovative and creative ways to approach both common and unique business problems to ensure that our clients were receiving exceptional service -Helped my team develop their talents by both honing in on the things they are exceptional at, and working together to improve areas that they are less experienced in 2) Grew Business Development Efforts -Helped our team respond to numerous incoming inquiries surrounding our services and output -Conducted calls and meetings to showcase our talents and attract business -Created contracts (MSAs and SOWs) for all formal agreements for The Digital Ring 3) Created Strategic Plans for Clients -Played an integral part in ensuring that our current clients and prospects have strategic plans that are moving the needle on their business goals -Implemented reporting processes and structure so data and metrics were making our marketing decisions and we were always honing in on that which is doing the best, and that which needed to be elevated -Stayed up-to-date on the services we provided to each client and looked for ways to grow those partnerships -Honed in on larger business needs and goals through the lens of both quantitative and qualitative data and provided recommendations on future business plans

The Digital RingDirector of Strategy

Jul. 2017 - Dec. 2017Madison, Wisconsin AreaAs Director of Strategy, I focused my energy on the following: 1) New Business Partnerships -Consulted on overall business strategy, looked at key ways to improve operational efficiency and drive business, implemented new technologies for key problem areas, reviewed and analyzed current data to help in overall product/services direction in the future, etc. -Worked with new prospects on current business problems and strategized on how our marketing services can be an extension of the business as a whole to help solve those problems -Developed innovative and creative marketing plans to approach business needs and impacted the bottom line, this included strategy for: creative campaigns/promotions, overall branding and content strategy, marketing automation, software consulting, SEO, paid digital, traditional, website development, etc. 2) Project Management & Relationship Management for Select Clients -Utilized my Project Management certification to oversee numerous cross functional projects; including scheduling, budgeting, and executing complex client projects -Led communication across all stakeholders, with focus on c-suite roles -Built documentation throughout project life cycle; including requirements, charters, project plans and status reports 3) Growing ROI for Current Clients -Played an integral part in ensuring that our current clients have strategic plans that are moving the needle on their business goals -Implemented reporting processes and structure so data and metrics are making our marketing decisions and we are always honing in on that which is doing the best, and that which needs to be elevated -Stayed up-to-date on the services we provided to each client and looked for ways to grow those partnerships -Honed in on larger business needs and goals through the lens of both quantitative and qualitative data to provide recommendations on future business plans

BanjoBusiness Partnerships (Director-Level)

Feb. 2016 - Jul. 2017Greater Minneapolis-St. Paul AreaResponsible for net new sales in strategic accounts and partnerships, account management of said partnerships, management of go-to-market team, marketing initiatives, and media product strategy. -Conducted thorough research into competitors and solutions in each vertical, and when applicable, created and proposed new products and pricing (launched three new platforms, including a freemium concept in the news/media vertical which led to market coverage at 30x+ current client base) -Developed strategic plans for revenue growth and provided counsel to sales team to evaluate target clients while helping them develop strategies to win business; this included thorough analysis on overall market trends, data from client segmentation, and current sales funnel -Generated new business revenue in many verticals including financial services, brands, event venues, security and risk management, and large partnerships in the news/media industry -Worked directly beneath Banjo's CEO, and was responsible for launching Banjo's technology into new verticals and sectors, identifying business needs and providing integrated value propositions to help those industries become successful with our technology, performing demonstrations of products, and working with prospect from beginning of sale to close -Managed our go-to-market team, consisting of sales, business data, and customer support professionals; set quarterly goals, personal MBOs, managed training and onboarding processes for new hires, and offered daily support -Was responsible for all marketing initiatives, including but not limited to decks and other assets and materials needed for new vertical launches, content for email marketing blasts, and attendance and speaking events at applicable conferences -Was responsible for the overall management of several existing corporate partnerships, developed new revenue opportunities and mutually beneficial partnership programs

BanjoAccount Executive

Mar. 2015 - Feb. 2016San Francisco Bay AreaIn this fast paced and innovative company, my role encompassed that of two main separate areas within Banjo's operations. 1) Net New Sales in Media -Worked with prospects from initial demo, acting as Sales Engineer completing all demos and configuration needs, through sale close as one transitions to our Customer Success team -Managed day-to-day communication with almost all Banjo prospects, including drawing up contracts and sales orders, this included conversations with end users as well as C-level executives -Provided ongoing support and product guidance after training prospects during their trial period, ensuring success during short trial periods -Managed a sales pipeline and quota as well as managing all inbound leads -Trained an entire sales force in the media vertical, including demoing, sales tactics, providing assets such as guided scripts, kill sheets, feature benefits, etc. 2) Customer Success -Worked with all of our paid clients, with heavy focus on strategic accounts, serving as their account manager in the media vertical -Ensured we maintained 100% renewal across accounts and actively upsold when it fit the needs of the client -Acted as point of contact, for end users through C-Level executives within all facets of the organization to maintain account relationships -Fully onboarded and trained new clients, provided any daily support as needed, and conducted monthly calls to train on new features, do check ins of the platform, hear of new feedback and needs to send to our product team, etc. -Implemented technology that helped the client success team easily track the pulse of each client, renewal periods, contacts, to dos, and any other administrative related tasks -Developed metrics and policies to monitor usage of platform and key indicators of usage and renewals -Hired and trained a customer support team to help with managing daily support needs and client accounts

ShoutletAccount Manager

Sep. 2014 - Mar. 2015Madison, Wisconsin Area-Retained 126% of renewed dollars, 96% of renewed accounts, and met 120% of my marketing goals (creating customer advocates and references that have helped to close new business bookings) -Managed some of the largest accounts (totaling about 150k-210k each in yearly contract value) in a total deck of about 35 clients -Managed day-to-day communication with customers and was responsible for overall relationship, customer satisfaction, and retention -Developed strategic and creative social media recommendations to meet overall social media goals and objectives -Built strong relationships with our Shoutlet users within customer organizations and advertising agencies -Provided ongoing support and product guidance to ensure effective and maximum platform usage -Instructed customers on how to effectively use Shoutlet to publish content, engage users/fans, and measure social media marketing communication -Tracked and documented customer’s social campaigns, Shoutlet usage, and other social channel/web presence -Lead calls with customers to better understand their needs and challenges, usage, upcoming campaigns, etc. -Negotiate renewal contracts, renew and close existing business, and sell enhanced configurations -Lead project management for custom development

Naviant, Inc.Marketing Communications Specialist

Sep. 2013 - Sep. 2014Verona, WI-Developed all website content and marketing collateral including: whitepapers, case studies, blog articles, email campaigns, etc. -Created graphics and other visually appealing ways to promote content using Canva, minimal Photoshop, etc. -Managed all Marketo campaigns, including content, campaign build, lead/contact management, and schedule management -Proposed and managed a "Lead Generation through Social Media and Online Presence" initiative as well as an industry-focused blog -Worked on SEO with our site, measured analytics weekly, focused on improvement of SEO on web pages, kept up-to-date with SEO algorithm changes -Managed and wrote all social media content focusing on Twitter, LinkedIn, Facebook, and Google+ -Focused on social analytics to ensure our social strategy brings success -Researched prospect information, updated necessary internal systems with information, and helped to form marketing campaigns to gain new prospects -Completed cold calling campaigns; created written content to send to prospects, called prospects to produce successful new business development; lead generation and qualification

Web CourseworksProject Manager

Aug. 2012 - Aug. 2013Madison, Wisconsin Area-Managed numerous Learning Management System implementations for our many clients, this involved leading client meetings, driving all client communications, scheduling/tasking/and recording needs and software bugs/new customizations as they were found, managing to a budget, and ensuring that deadlines were met -Managed numeous internal projects including large documentation projects, helpdesk video projects, space renovation, sales projects, conference management, etc. -Helped prepare RFIs, RFPs, and quotes for our Sales/Marketing department, using ZOHO to track leads, gathered feedback from lost opportunities, and helped with internal organization of the department -Served as an account manager for specific clientele of our company; ensured that these clients were happy with our product and service, worked to discuss technical aspects of the system, ensured that future enhancements and desired customizations were getting back to our internal development team for quoting and scheduling -Continuously wrote and posted blog articles on www.managingelearning.com

The BuckleVisual Merchandiser

Dec. 2010 - May. 2012Madison, Wisconsin Area-Continuously provided exceptional customer service to customers that entered the store -Maintained high product knowledge and took classes to further sales techniques -Planned store layouts and product placement for successful sales

ALDO GroupSales Associate

Jul. 2010 - Dec. 2010Madison, Wisconsin Area-Continuously provided exceptional customer service to customers that entered the store -Maintained high product knowledge and took classes to further sales techniques -Worked with team to advantageously place products for successful sales

Farmers InsuranceDistrict Special Projects Coordinator

Jun. 2010 - Sep. 2010Madison, Wisconsin Area-Planned numerous events including Farmer's Insurance largest charity event of the year -Continuously handled money accounts and budgeted marketing allowances for each of the insurance agents -Had a focus on helping prepare marketing plans for new insurance reserves along with tracking their educational achievements