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Work Background
de NegoceCustomer Experience Manager
Aug. 2023California, United States
Blend ConsultingOwner
Mar. 2018Web Design, Social Media, Marketing, Branding. Software research & onboarding.
Bordigioni Family WineryGeneral Manager
Mar. 2018 - Jan. 2023Redesigned and built Bordigioni Family Winery/Annadel’s website multiple times for a continuously upgraded user experience. Integrated with Commerce7 for online wine sales and club management. Migrated from Xudle to Commerce7 for all wine management and club. Responsible for all wine club data entry, scheduling, changes, updates, returns, redirects and edits, to push twice yearly, successful club runs along with promotions and seasonal sales. Manage compliance and work with DH Wine Compliance for all licensing & renewals. + more. Managed all aspects of events onsite for over 6 years in total, (including my time with K Venues). Oversaw day to day operations including wedding & corporate tours, booking, contracts, payment, logistical walkthroughs, vendor lists, event load in/strike and day of production. Management of social media, marketing, newsletters and consistency of branding.
The K Group/K Venues/Distinct LocationsEvent Venue Manager
Dec. 2014 - May. 2018Sonoma, CaliforniaHelped build and grow the venue management start up from the beginning stages, to a well known business within wine country, managing over 15 different venues, from Wineries to Farms, Ranches and Private Estates. Annadel Estate Winery was one of our first venues. Managed all design, logos, web and marketing as well.
Britton ProductionsVideographer
Sep. 2007 - Oct. 2013San Francisco Bay AreaWedding & Event Videography, Editing (Sony Vegas), Vendor Relations
JOHNSON, DEBOIS & FORRESTOffice Manager
Jan. 2006 - Jan. 2012Santa Rosa, California, United StatesWorked as an Office Manager for the partners, coordinating various tasks to ensure the office ran smoothly and customers were kept in the loop with various changes during the engineering phase for large commercial, residential and bridge projects. - Managed contracts, accounting and documents
- Organized, labeled and filed all project drawings
- Worked with Architects, City Planning and Development
- Managed phones and messaging
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