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Work Background
CarMaxCustomer Service Representative
Nov. 2022 - May. 2023Kansas, United StatesI would take inbound calls from customers looking for their next vehicle or service requests. I assisted them in their car search, scheduled appointments, updated data in Salesforce, and escalated their issues if I was unable to help them. What I enjoyed about this job was interacting with various customers and helping them solve their problem. Also, getting the opportunity to work from home wasn't too bad either.
Uhaul Moving and StorageSales Specialist
Feb. 2017 - Dec. 2017North Carolina, United StatesA majority of the time I was taking inbound calls from people looking for moving and storage supplies/rentals. I would lookup/search inventory, schedule hitch installs, process payments, make upsells, update data in the CRM, and assist customers in scheduling pickup and return of moving trucks and supplies.
Army Child Development CentersProgram Assistant
May. 2009 - Nov. 2011Yokosuka, Kanagawa, JapanMy primary role was providing care for infants between the ages of 3 months to 18 months. Our days was filled with sing-a-longs, dancing, reading, feeding, diaper changes, health checks, play, lesson planning, documenting, parent conferences, and self improvement through trainings.
Me, Myself, & IHomemaker
Feb. 2008Kansas, United States
US ArmyVeterinary Food Inspection Specialist (68R)
Oct. 2004 - Feb. 2008NSB Kings Bay, GAI was in charge of food safety, quality assurance, and protection from unintentional or intentional contamination of food, not that animals would consume, but the food that my fellow Soldiers would eat. I was also responsible for supervising food inspection and combined veterinary service activities. We were considered to be at the forefront of food safety and defense, using statistical sampling methods to make sure food is being inspected for freshness, proper storage and delivery, and ensure that all food items are packaged according to the Department of Defense standards. We would also attend weekly trainings relating to our field as well as annual trainings for military related tasks.
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