Sienna Guerra, as an Instructional Designer at APS Company, your role involves creating and developing educational experiences that effectively facilitate learning through various mediums. You are responsible for determining the learning needs of the company, creating content to fulfill these needs, and evaluating the effectiveness of the educational programs. Your work contributes to the professional development of all employees, ensuring they have the necessary skills and knowledge to perform their roles efficiently. Your expertise in instructional design principles and learning theories, combined with your understanding of the company's objectives, makes you a key player in the continuous improvement of our workforce's skills and competencies.More...
Jerrylyn Burton
Data Entry/Customer Service@NA
Verified
Seasoned customer service professional with over 15 years of industry experience, including extensive work-from-home and call center environments. I excel in fostering client relationships with an approachable and positive demeanor, leveraging my skills in quality control, process optimization, and rapid problem-solving. Adept at maintaining high levels of customer satisfaction, I am committed to efficient service delivery and operational excellence. My expertise includes effective communication, multitasking, and adapting to evolving needs, ensuring exceptional support and contributing to overall business success.More...