Tough Mudder IncDirector of PMO & Technology
Jan. 2014 - Feb. 2015Greater New York City AreaLeading the Technology Program Management Office, I orchestrated a major enterprise technology overhaul across the US, EMEA, and APAC regions, incorporating pivotal systems like the EventBrite Registration Platform, CRM & ERP solutions, ZenDesk, SilverPop, plus extensive Web Development & 3rd Party Solutions. I managed multifaceted teams and operations, holding full P&L responsibility and serving as the key liaison for IT strategic partnerships and vendor relations. Achievements: - Strategic Leadership: In collaboration with Tough Mudder's CTO, I crafted tech strategies that aligned with our mission, led the creation of our first internal tech team, and established a centralized PMO, significantly enhancing operational efficiency. - Cost-Saving Innovations: Implemented a "Smart Architecture" for enterprise systems, cutting costs significantly. Introduced Agile and DevOps, boosting productivity and streamlining our development, release, and maintenance processes. - Data Centralization: Spearheaded the ODS/Data Warehouse Centralization Program, merging 10+ systems into a unified hub, enhancing data accessibility and integration, showcasing expert orchestration of large-scale projects. - Event Registration Overhaul: Directed the critical revamp of the Tough Mudder/EventBrite platform, enhancing registration for over 1 million customers, completing the project under budget and on schedule, demonstrating exceptional project delivery skills.