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Roles
✔️100%
IT
Geos
🇮🇩100%
Indonesia
Work Background
Engineer Software Quality Analyst
GovTech EduEngineer Software Quality Analyst
Nov. 2023Indonesia, Jakarta• Customer-Focused Validation: Implemented customer-centric testing strategies, increasing user satisfaction by 30%. • Test Plan Optimization: Developed comprehensive test plans that ensured 98% test coverage for all product features. • Automation Efficiency: Collaborated with engineers to create automation scripts, reducing manual testing time by 40%. • Risk Mitigation: Conducted thorough risk assessments, identifying and mitigating 15 critical issues before product launch. • Leadership and Collaboration: Led cross-functional teams, improving collaboration and ensuring timely product delivery.
Software Quality Analyst
GovTech EduSoftware Quality Analyst
Jun. 2023 - Jul. 2023Indonesia, Jakarta• Customer-Focused Validation: Thoroughly examined customer journeys, employing a testing approach that prioritized customer needs and pinpointed crucial test case paths aligned with user expectations. • Optimized Test Planning: Devised comprehensive test plans to maximize validation efforts and ensure comprehensive coverage of the product. • Context-Sensitive Testing: Customized testing strategies based on specific contexts, enabling precise and effective validation of the software. • Versatile Manual Testing: Expertly conducted both scripted and unscripted manual tests in accordance with the test strategy, instilling unwavering confidence in the product's quality. • Establishing Quality Benchmarks: Set clear quality metrics as exit criteria, offering definitive benchmarks for product development and maintaining elevated standards of excellence. • Automation Proficiency: Collaborated closely with engineers to develop automation scripts using gherkin syntax, streamlining testing processes and boosting efficiency. • Proactive Risk Mitigation: Conducted comprehensive risk assessments and impact analyses, proactively identifying potential issues and implementing effective mitigation strategies. • Impactful Contribution within Limited Time: Despite a short contract duration, my customer-oriented approach, strategic planning, and proactive risk management significantly contributed to the project's success, leaving a lasting positive impact. • Highly Effective Team Player: Demonstrated exceptional adaptability, technical expertise, and unwavering commitment to quality, resulting in a substantial contribution to the team and the overall excellence of the product.
QA Lead
KoinWorksQA Lead
Aug. 2022 - Mar. 2023Indonesia, Jakarta• Quality Assurance Leadership: Led the QA team in delivering high-quality software solutions, resulting in a 20% decrease in production defects. • Test Automation Implementation: Increased automation test coverage by 50%, reducing regression testing time by 40%. • Collaboration with Stakeholders: Worked closely with product managers and developers to align quality goals with business objectives. • Mentorship and Training: Mentored junior QA team members, improving team performance and efficiency. • Risk Management: Identified and mitigated potential quality risks, ensuring smooth product launches with minimal post-release issues.
IT Quality Assurance Manager
GeekseatIT Quality Assurance Manager
Jan. 2020 - Jul. 2022Indonesia, Bandung• QA Function Establishment: Successfully established the QA function from scratch, creating job descriptions, skill sets, and career paths for the team. • Process Standardization: Developed standardized processes for test execution, bug reporting, and automation, leading to a 25% improvement in testing efficiency. • Automation Initiatives: Collaborated on the development of automation scripts, reducing manual testing effort by 60%. • Career Development: Implemented career development frameworks for QA professionals, fostering internal talent growth and increasing team retention by 15%. • Cross-Departmental Collaboration: Ensured successful project execution by working closely with development and operations teams, reducing release delays by 20%.
IT Technical Lead QA
PT. Mitra Adiperkasa TbkIT Technical Lead QA
Jan. 2019 - Jan. 2020Indonesia, Jakarta• Leadership in Technical QA: Led a team of QA professionals responsible for managing technical challenges, including software development and product releases, resulting in a 30% increase in team efficiency. • Team Training & Development: Provided comprehensive training for staff and delegated tasks efficiently, improving team workflow and output by 25%. • Collaboration & Issue Resolution: Worked closely with team members to identify and resolve technical issues, reducing the number of unresolved tickets by 40%. • Process Optimization: Evaluated and optimized team processes, introducing operational changes that increased productivity and reduced testing time by 20%. • Project Management (Tableau & Nintex): Successfully managed Project BI for Tableau and Nintex, overhauling the reporting system and improving report generation for corporate and unit business users by 35%.
IT Senior Supervisor Application Testing
PT. Mitra Adiperkasa TbkIT Senior Supervisor Application Testing
Dec. 2016 - Dec. 2018Indonesia, Jakarta• Comprehensive Testing: Led functional and end-to-end system tests, ensuring minimal errors before deployment and improving application reliability by 30%. • Test Plan Development: Created detailed test plans and cases for both new and existing business requirements, resulting in 95% test coverage across all applications. • User Acceptance Testing (UAT): Managed UAT in collaboration with business users, ensuring smooth system adoption and a 20% reduction in post-launch issues. • Documentation & Training: Developed user documentation and provided training, increasing user proficiency and reducing support requests by 15%. • Automated Testing Implementation: Established and maintained automated testing tools, streamlining the testing process and reducing manual testing time by 40%. • Project Management (Tableau & Nintex): Managed Tableau for BI reporting and Nintex for paperless approval processes, improving workflow efficiency by 25%.
Quality Control
Collega Inti Pratama, PTQuality Control
Feb. 2014 - Nov. 2016Indonesia, Jakarta• Successful Project Migration: Led the testing and migration of core banking systems for Bank Bengkulu, Aceh, and Papua, utilizing both white box and black box testing methods. • Source Code Quality Assurance: Ensured high-quality server applications and comprehensive backups, leading to zero downtime during the migration process. • Test Planning and Execution: Developed and executed System Integration Test (SIT) scenarios, identifying and resolving 95% of critical issues before release. • Cross-Team Collaboration: Worked closely with system analysts, programmers, and DBAs to resolve application and database integration bugs, reducing error rates by 20%. • Reporting Accuracy: Created detailed SIT worksheets and reports for management, improving error tracking and bug categorization for faster resolution. • User Acceptance Testing (UAT): Designed UAT scenarios and separated reporting applications from backend systems using PowerBuilder, increasing operational efficiency. • Compliance with BRD: Ensured strict adherence to Business Requirement Documents (BRD), resulting in the successful completion of projects within scope and time.
Programmer
Freelance Programmer PowerbuilderProgrammer
Jan. 2013 - Jun. 2015Indonesia, JakartaDeveloping with PowerBuilder to assist banks BPD in refining their applications and adding customizations
Senior Implementor
Collega Inti Pratama, PTSenior Implementor
Apr. 2011 - Feb. 2014Indonesia, Jakarta• System Integration Testing (SIT): Led the execution of SIT alongside QA teams, ensuring successful software integration for client systems. • User Acceptance Testing (UAT): Conducted UAT for clients, addressing and resolving issues before production deployment, which increased client satisfaction by 25%. • Production Issue Resolution: Handled production issues such as log requests and data repairs, ensuring smooth operation and minimizing downtime. • Application Installation and Training: Managed the installation of new applications and conducted comprehensive training for users, ensuring smooth adoption and minimal support issues post-launch. • Adherence to SDLC: Ensured strict compliance with Software Development Life Cycle (SDLC) rules for development, testing, and maintenance, leading to consistent project success.
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