Best Buy CanadaSales Support Coordinator
Jul. 2022 - Feb. 2023Vancouver, British Columbia, CanadaThis position is responsible the day-to-day operation of all of the sales loader tools to ensure accurate order creation through to product fulfillment. The incumbent will also be responsible for leading the enhancement of any the operations sales order tools by using expertise to engage internal stakeholders, including technology, accounting, operations, and other internal departments within Best Buy. *Monitor all sales channels for new incoming orders, analyzing to ensure orders meet Best Buy Business order processing requirements and utilizing a variety of systems and software to process orders through Best Buy systems.
*Lead the discussion with clients and/or Best Buy Business Account Management team to resolve issues when orders do not meet internal requirements
*Ensure product tracking details are systematically updated within internal/external systems
*Use expertise to resolve escalated issues with internal/external partners
*Work with internal stakeholders when sales processing tools require updates, bug fixes or enhancements.
*Assist in booking of labor resources for pending install jobs and coordinating with client and internal parties
*Provide weekly progress updates on all open orders to account managers.