PT. MNC Sky VisionBranch Operasional & IT Assistant
Jan. 2008 - Jun. 2010Greater Jakarta Area, IndonesiaAs an IT Assistant, I provide technical support and assistance to ensure the smooth operation of the company's IT systems. This includes installing, configuring, and maintaining computer hardware, software, and peripherals, as well as troubleshooting and resolving hardware, software, and network issues for end-users. You will also provide support for desktops, laptops, printers, and other IT equipment, assist in network setup and maintenance, manage user accounts and access rights, conduct system backups, implement cybersecurity measures, assist with upgrades and updates, document hardware and software assets, and train employees on IT system usage.