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Network Power<100 people
Roles
🧑💼66%
C-level Executive
🗿33%
HR
⚖️33%
Legal
Geos
🇨🇱66%
Chile
Work Background
Cencosud S.A.RFID Project Manager
May. 2024Región Metropolitana de Santiago, Chile · Hybrid
Forma | Technology & Growth Solutions | Moovmedia GroupSoftwareFactory Manager
May. 2021 - Sep. 2023Región Metropolitana de Santiago, Chile · HybridI lead the software development business unit; Responsible for the P&L of the area, controlling the
economic and human resources for the correct operation of the Software Factory and the
Maintenance, Support and Advanced Analytics services of digital products delivered to more than
50 clients. ACHIEVEMENTS:
- Unit turnover increased by 53% (2022).
- Stabilization of the operating margin between 28% and 33%. (2022)
- Implementation of agile work frameworks, both in product development and in their maintenance
and continuous improvement.
- Redesign of the Maintenance and Continuous Improvement service as a business opportunity,
generating variable income through the constant delivery of evolution proposals to clients.
- Establishment of the Project Office, giving correct follow-up to each project, providing
sustainability and scalability to the business.
- Spin Off Generation in the Data Analytics area, generating new business management for the group
(2023).
- Diversification of talent, incorporating professionals from all over Latin America, achieving cost
optimization, covering a greater time space of service availability, focused on clients in different
time zones.
Moovmedia GroupGerente Desarrollo Digital y Tecnología
May. 2021 - Sep. 2023Región Metropolitana de Santiago, Chile
ENEXProject Management Officer
Aug. 2016 - May. 2021I lead the portfolio of technological impact projects, I control the resources assigned to projects; human, economic (1.5 to 2 USD Million per year), methodological. I lead the development of the “Micopiloto” digital wallet and developments linked to digital products, driving the company's digital transformation. ACHIEVEMENTS:
- Redesign of architecture, functionality and diversification of payment methods in Micopiloto
- Design and development of Cambiaconhelix.cl
- Digital transformation and Innovation mentor
- I shaped project management, reinforcing their important instances and improving their
communication to the company, giving visibility to the team made up of 6 project managers.
- I incorporated the practice of agile methodologies, incorporating concepts and tools specific to agility in the day-to-day work of generating new products.
Falabella Retail S.AOperations Project Manager Falabella.com
Sep. 2014 - Jun. 2016In charge of all developments linked to the Falabella.com Chile site; Responsible for maintaining the prioritized backlog of direct impact initiatives on the site, as well as leader of impact projects in the backoffice of the operation, including fraud, payment methods, shipping, etc. ACHIEVEMENTS:
- Led Virtual POS project
- Led Cybersource implementation and its continued use after
- I led the fraud prevention team, configuring automatic detection rules and coordinating the team
of fraud analysts.
- I reduced the number of manual purchase order reviews from 45% to 10% in 2 months of
operation, reducing spending on purchase ignorance in the online channel by 95%.
- I managed to carry out the first full flow stress test of the online channel, measuring traffic,
placement of purchase orders, fraud review, debit and issuance of tax documents.
SHIFT, Workforce ManagementProject Manager
Mar. 2014 - Aug. 2014Focus on retail clients in Chile, Uruguay and Argentina for Workforce Management issues, collecting needs and requirements, to be incorporated into continuous improvement in the product offered. ACHIEVEMENTS:
- I led the Shift Access project
- Implemented a Workforce Management tool for retail in Uruguay and Argentina.
SHIFT, Workforce ManagementProject Engineer
May. 2013 - Mar. 2014Lider de Proyecto: - Sistema de Control de Acceso para personal externo en tiendas de retail. Considerando documentación requerida para el acceso y límites establecidos por la ley de sub-contratación. - Implementación de cámaras de medición de tráfico de personas en tiendas de retail, integrando información relevante a un software de workforce management. Diseño de panel de KPI's para nueva versión de software de workforce management.
LAN AirlinesIT Process Engineer
Feb. 2011 - Apr. 2013Edificio CorporativoProcess deputy management analyst, in charge of providing methodological guidelines linked to project management. ACHIEVEMENTS:
- Implementation of weekly methodological monitoring of IT projects.
- Administration of project management tool "Changepoint".
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