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Network Power<100 people
Roles
๐ธ40%
Marketing
๐ฆ40%
Design
๐งโ๐ฌ40%
Engineer
Geos
๐ฌ๐ง60%
United Kingdom
๐ฉ๐ช20%
Germany
๐ฎ๐ณ20%
India
Work Background
paradime.ioCreative Designer
Apr. 2023United Kingdom
Continuo FoundationUI / UX Designer
Feb. 2023London, England, United KingdomIterate and create responsive and intuitive UI / UX design of landing page and event listing page, and redesign the entire sign-up / log-in user journey for Continuo Connect website to optimise functionality and user experience, as well as enhance engagement (pending to be published).
WorkfinderFocus Group Contributor
Jun. 2022 - Jan. 2023United Kingdom
UberSmall Business Account Management Intern - UberEats
Jan. 2021 - Feb. 2021Taipei City, Taiwanโข Managed 30+ client interactions per day, identified the pain points that were preventing restaurant owners from continuing their partnership with UberEats, and persuaded them with insights into how to utilise the app's beneficial marketing tools and how a partnership can achieve mutual benefit, resulting in a 77% retention rate โข Negotiated and pacified 10+ irate restaurant owners using empathy, active listening, and personalised suggestions, regaining their confidence in signing new partnership contracts
ๅธ็พๅฌไบ Vocal Middle Communications ConsultantsPR Consultant Associate
Jul. 2019 - Sep. 2019Taipei City, TaiwanExecuted a ยฃ218,114-budget project for a brand named Mise-en-scรจne under Amorepacific
โข Collaborated with five other group members and completed the project within three weeks, which attracted over 3,000 consumers to take part in the event, with over 2,100,000 online views were recorded
โข Generated PR value and received an in-depth coverage in the โ100 BIG IDEASโ section of BRAIN magazine for our Hello Bubble series product launch press conference & consumer events Executed a long-term project for Mead Johnson โ the Mead Johnson P-Class
โข Organised a 12-week seminar tour for first-time or expectant mothers, which attracted more than 3,600 participants in three months, receiving a 97% satisfaction rate and achieving over 95% customer retention from expectant parents Executed a short-term project for Frudia
โข Managed the PR gifts for the media and increased PR value by creating more than 50 items of news coverage
โข Collaborated with influencers by creating 25 posts on their Instagram pages, which reached 70,000 viewers as a result
UberBrand Ambassador
Oct. 2018 - Jun. 2019Taipei City, Taiwanโข Increased the number of new users of the Uber App by 15% by promoting the Uber Taxi service and providing professional customer service to the target audience โข Supervised end-to-end event marketing project lifecycle, from concept, influencer marketing, to delivery (digital gaming experience). In-charged event creative and created a game experience with the coupon reward campaign by adopting a customer journey map. Attracted more than 1200 participants. Promotion code redemption rate increased by 50%.
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