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Work Background
Xiaomi India Head Of Information Technology
Aug. 2019Bengaluru Area, IndiaHeading in house product design and development to support and scale up Xiaomi's business operations for India/Bangladesh across value chain. Leading digital transformation of existing platforms/systems to lead in current cutting edge technology world. Highlights:
Introducing country's first and arguably most popular O2O solution, Mi Commerce during Covid-19 pandemic in 2020. Visit https://local.mi.com/ on your smartphone
Launching Android based app for Xiaomi's on field sales professionals, managing their PJP planning, attendance, market visit, target vs achievement, sales and stock info on the go Introducing country's first online auto appointment booking platform, seamlessly connected with Xiaomi's POS solutions to provide on-time installation services to customers. visit https://www.mi.com/in/service/repair/
Android POS solution for Xiaomi's exclusive retail partners
POCO community for POCO fans in India, https://community.poco.in
HARMAN International India Pvt. Ltd.Director Product Development
Jul. 2015 - Aug. 2019Pune, Maharashtra, India•OSS product development in Agile/Sprint based delivery model.
• E2E developments of Products in the areas of network diagnostics, network surveillance, network performance monitoring, workflow management, helpdesk solutions, ticketing systems etc.
• Product delivery, backlog management, feature release planning, periodic maintenance releases, patch management, P&L.
• Strategic planning for worldwide delivery of OSS projects. • Improve the execution of Telecom programs by focusing on "smart integration" across core OSS systems. • Led product solution for predictive fault monitoring on network performance data, achieving fault prediction 2 hours in advance with 90% accuracy after churning 200GB data. • Products delivered in vehicle monitoring space with a selected algorithms to collect data with part of edge analytics running on the client and then plethora of algorithms running on data on cloud. • Products delivered in smart monitoring of n/w data centers with solutions running on the cloud. • Plan Process Improvement strategies using best CMMi practices. • Audit Compliance and Quality Assurance. • Recruitment for new projects. • Managing teams across LATAM, UK, APAC, EMEA regions.
• Monitor, supervise and mentor the entire gamut of functions while working with the software, encompassing presales activity, product demonstration and online training. • Supervise product installation on remote computers (after development) and make it work real -time. • Ensure that technical training is provided to the user after product installation and trouble shoot /settle problems/queries resulting in customer delight. • Closely interact with the R&D team and raise a ticket in case of any bug in the program, which in turn resolves the problem. • Design documents, materials and processes to maximize application uptime and stability while working with the R&D to develop and manage product implementation plans with minimal customer impact.
Symphony TelecaProgram Manager - Product Development
Jan. 2014 - Jun. 2015Pune Area, India
Symphony TelecaManager - Product Development
Nov. 2011 - Dec. 2013Pune Area, India
InfosysTechnology Lead
Oct. 2009 - Nov. 2011Pune
InfosysProgrammer Analyst
Oct. 2007 - Oct. 2009Pune Area, IndiaPerfomed the role of development lead for the development of Test and Diagnostics (T & D) products based on agile methodology. These systems are involved in the development of applications to perform real time diagnostics on the network elements Our producs interface with the respective Element Managers to perform various tests viz. Port Status Check, Transmission Characteristics check, pseudo wire check, Modem Check, Line test etc. to diagnose a fault and based on the findings propose repair actions to customers. This also includes tests on copper as well fibre technologies.
InfosysSoftware Engineer
Feb. 2006 - Oct. 2007Bangalore
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